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Jan 16, 2025 | 
medium.datadriveninvestor.com | Harsha Angeri
Age of Intent, Second Brains, the Market of One and Authentic IntelligenceSolon (a thoughtful economist)Astra (a visionary technologist)Astra: Solon, you seem lost in thought, gazing at the night sky like it holds some grand secret. Solon: Indeed, Astra. Lately, I’ve been reflecting on the world’s trajectory: billions of humans, 10s of billions more AI agents, entire markets forming around single individuals, and an era where intentions themselves become the driving force behind creation.
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Jan 14, 2025 | 
harshaangeri.medium.com | Harsha Angeri
Age of Intent, Second Brains, the Market of One and Authentic IntelligenceHarsha Angeri·Follow9 min read·--Solon (a thoughtful economist)Astra (a visionary technologist)Astra: Solon, you seem lost in thought, gazing at the night sky like it holds some grand secret. Solon: Indeed, Astra.
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Jan 8, 2025 | 
vanillaplus.com | Harsha Angeri |Magda Dąbrowska
As the unprecedented commoditisation of voice and data services continues, communication service providers (CSPs) are under mounting pressure to gain competitive advantage through ever-increasing innovation. Network quality is no longer the single key differentiator: CSPs must expand their focus to include highly personalised experiences. However, using the vast amounts of data analysis needed to create these is a challenge that many telecom operators are struggling to overcome.
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Dec 19, 2024 | 
rcrwireless.com | Harsha Angeri
Fraud management is emerging as a pivotal area where generative artificial intelligence (GenAI) and AI agents are providing cutting-edge fraud detection and prevention techniques that enable telcos to more effectively fight fraud. The telecom industry has long been encumbered by reliance on manual, labour-intensive processes, which are inherently slow and require considerable human effort and time.
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Dec 18, 2024 | 
rcrwireless.com | Harsha Angeri
As fraud methods continue to evolve and become increasingly rigid, these sophisticated and highly destructive cybercrimes — aimed at telecommunication providers — have brought about a fraud incident chasm. The growing gap between fraud methods and traditional fraud management solutions are leading to numerous incidents that are falling through the cracks.
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Jul 10, 2024 | 
medium.datadriveninvestor.com | Harsha Angeri
A conversation with GPT 4oPrologue: Harmonizing with AIIn an era where artificial intelligence seamlessly integrates with human creativity, exploring the intersections of technology and self-awareness has never been more fascinating. This blog is a testament to that synergy. With the help of GPT-4o (ChatGPT), I embarked on a unique journey to uncover the depths of my musical preferences and what they reveal about my personality.
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Jul 8, 2024 | 
harshaangeri.medium.com | Harsha Angeri
Prologue: Harmonizing with AI In an era where artificial intelligence seamlessly integrates with human creativity, exploring the intersections of technology and self-awareness has never been more fascinating. This blog is a testament to that synergy. With the help of GPT-4o (ChatGPT), I embarked on a unique journey to uncover the depths of my musical preferences and what they reveal about my personality.
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Jul 1, 2024 | 
rtinsights.com. | Harsha Angeri
With GenAI integrated into customer helpdesk processes, interactions can become far more efficient, and resolutions reached far quicker leading to more satisfying and personalized customer experiences. Every so often – or maybe not so often – something comes along that is genuinely disruptive. GenAI – or Generative Artificial Intelligence – has the potential to have a truly transformative effect on society as we know it today.
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Jul 1, 2024 | 
rtinsights.com | Harsha Angeri
With GenAI integrated into customer helpdesk processes, interactions can become far more efficient, and resolutions reached far quicker leading to more satisfying and personalized customer experiences. Every so often – or maybe not so often – something comes along that is genuinely disruptive. GenAI – or Generative Artificial Intelligence – has the potential to have a truly transformative effect on society as we know it today.
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Mar 27, 2024 | 
zephyrnet.com | Harsha Angeri
As the world continues to rapidly move towards ψηφιοποίηση, customer expectations are also on the rise. Around the globe, telcos are grappling with meeting these expectations. As well as ensuring connectivity in a secure, seamless, and consistent manner 24/7, to compete and differentiate, operators now need to provide personalised experiences that are as unique as the customers themselves.
