Articles

  • Dec 18, 2024 | cbr.cba.org | Hilary Young

    Authors Reviewed by: Hilary Young University of New Brunswick Abstract By Jeffrey Berryman Toronto: Irwin Law Inc, 2023, pp. 836. Downloads Total Downloads: Download data is not yet available. Author Biography Reviewed by: Hilary Young, University of New Brunswick Professor, University of New Brunswick Faculty of Law...

  • Nov 11, 2024 | backofhouse.io | Dave Tomar |Hilary Young

    Samantha Markiewicz first entered the digital marketing space in 2011 when social media was still a relatively new frontier for restaurants. Instagram was just one year old. Snapchat was created that year. TikTok was five years from existence. Suffice it to say that a lot has changed about how restaurants use social media today. Markiewicz is vice president of digital operations for national hospitality communications company Bread and Butter.

  • Nov 4, 2024 | backofhouse.io | Dave Tomar |Hilary Young

    A growing number of operators are enjoying the benefits of mobile payment in restaurants. Aside from the convenience of letting customers make digital payments in this increasingly digital world, mobile payment advantages for restaurants include faster, easier and more secure transactions. Restaurants that adopt mobile payment solutions tend to see improvements in areas like turnover time, shift productivity, and sheer profitability.

  • Oct 28, 2024 | backofhouse.io | Hilary Young |Dave Tomar

    Creating a sustainable restaurant means not only exhibiting leadership but also nurturing leadership. This is the philosophy behind Tara Monsod’s illustrious tenure as the head chef for San Diego’s ANIMAE. It’s also proving an intuitive model for building a kitchen mentorship program for restaurants of every style and niche.

  • Oct 21, 2024 | backofhouse.io | Dave Tomar |Hilary Young

    Artificial Intelligence (AI) is transforming businesses worldwide, and the restaurant industry is no exception. From optimizing customer service to streamlining back of house tasks, AI is reshaping the way many restaurants operate. In an industry where margins are thin, and efficiency is key, AI technology can be the difference between success and stagnation.

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