Isabel Praça

Jul 19, 2024 | arxiv.org | Tiago Dias |Eva Maia |Isabel Praça

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Sep 13, 2023 | mdpi.com | Eva Maia |Pedro Vieira |Isabel Praça

1. IntroductionChatbots are natural language processing systems that act as a virtual conversational agents mimicking human interactions. In recent years, the interest in chatbots is increasing, and they are being adopted by companies in several sectors, such as real estate, travel, education, healthcare, and finance [1].