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1 week ago | 
technewsworld.com | Jack M. Germain
Care management platform DexCare is applying artificial intelligence (AI) in an innovative way to fix health care access issues. Its AI-driven platform helps health systems overcome rising costs, limited capacity, and fragmented digital infrastructure.
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2 weeks ago | 
crmbuyer.com | Jack M. Germain
Relying on a single, all-in-one CRM platform can cause more headaches than it solves, making it harder for brands to scale efficiently and react quickly to changing customer demands. Composable commerce’s modular approach allows companies to integrate various independent technologies best suited to their unique needs. Unlike headless architecture, it does not require much back-end maintenance.
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3 weeks ago | 
linuxinsider.com | Jack M. Germain
Open-source software (OSS) may be in the crosshairs of military and government agencies as the U.S. Department of Defense (DOD) evaluates the risks of both free and proprietary software. Katie Arrington, the DOD’s CIO, issued a memo on May 2 announcing the Software Fast-Track (SWFT) initiative to reform how software is acquired, tested, and authorized.
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3 weeks ago | 
crmbuyer.com | Jack M. Germain
To help organizations move beyond outdated feedback tools, CallMiner has rolled out Outreach, an AI-based feedback platform. Rather than relying solely on traditional surveys, Outreach combines insights from both unsolicited interactions, such as contact center conversations, and solicited feedback to provide a more comprehensive view of the customer experience (CX).
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3 weeks ago | 
linuxinsider.com | Jack M. Germain
Forget patching security holes — open source is building fortresses. Edera and CIQ are leading a new wave of hardened Linux and secure container tech built for the era of relentless cyberthreats. Edera announced the launch of its first live demo environment for cloud container users at the KubeCon + CloudNativeCon Europe gathering last month. The portal allows users to interact directly with Edera Protect, test its functionality, and see how hypervisor technology works.
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1 month ago | 
crmbuyer.com | Jack M. Germain
Amid federal downsizing and cost-cutting to curb fraud and waste, U.S. businesses face new hurdles in securing government contracts. TechnoMile’s latest product, WinIt, uses AI to help contractors boost productivity, streamline collaboration, and quickly identify and qualify opportunities to drive revenue growth.
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1 month ago | 
technewsworld.com | Jack M. Germain
Cybersecurity threats are escalating, yet many small and medium-sized businesses (SMBs) remain dangerously unprotected. Experts point to a combination of high costs, technical complexity, and a shortage of skilled cybersecurity professionals as key reasons why SMBs often delay or avoid adopting critical protections. Even businesses willing to invest face challenges navigating a crowded and confusing marketplace of tools and services.
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1 month ago | 
linuxinsider.com | Jack M. Germain
I finally bit the bullet and swapped out an aging laptop and a failing desktop with much smaller replacements. My initial plan was to buy two well-endowed refurbished desktop computers. Instead, I stumbled upon a new computing approach — mini-PCs.For months, I have been curious about the performance of these 6-1/4″ by 6″ by 2″ aluminum and plastic boxes of tiny computer components.
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1 month ago | 
technewsworld.com | Jack M. Germain
I finally bit the bullet and swapped out an aging laptop and a failing desktop with much smaller replacements. My initial plan was to buy two well-endowed refurbished desktop computers. Instead, I stumbled upon a new computing approach — mini-PCs.For months, I have been curious about the performance of these 6-1/4″ by 6″ by 2″ aluminum and plastic boxes of tiny computer components.
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1 month ago | 
crmbuyer.com | Jack M. Germain
AI tools powered by high-quality data are transforming CRM into a revenue-driving engine. When marketing, sales, and service align, real ROI follows. The challenge is to provide timely and relevant messages with offers to customers in targeted campaigns. AI-powered CRM systems help marketing organizations and brands improve their customer experience (CX), and much of this is plainly visible.
