Jan Bellens

Sep 27, 2023 | ey.com | Jan Bellens |Jennifer Lucas

Payments providers need to consider customer experience design, risk, technology, and data and analytics to achieve smart growth. In brief Building on the 2022 PayTech report, this article offers lessons learned from early adopters to provide a blueprint for when and how to invest in PayTech. The velocity of change and innovation is putting institutions watching from the sidelines at risk of missing out.