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2 months ago | 
oncpracticemanagement.com | Dawn Holcombe |Diane Mapes |Sabrina Richards |Jan Hailey
By Diane Mapes; Sabrina RichardsA lab created a drug-matching platform that uses artificial intelligence (AI) to help researchers, clinicians and, most importantly, patients find additional uses for drugs that have already gone through clinical trials and received approval from the FDA. Read More ›Patient experience has become a cornerstone of medical office operations. It significantly influences patient outcomes, satisfaction, and overall well-being.
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Jan 16, 2025 | 
oncpracticemanagement.com | Jan Hailey
Billing for navigation services was a central topic at the recently held Academy of Oncology Nurse and Patient Navigators meeting, with one speaker discussing the vital importance of invoicing for these services in light of recent reimbursement obstacles.
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Sep 24, 2024 | 
oncpracticemanagement.com | Katie Lawrence |Jamie L. Claypool |Bettinna Signori |Jan Hailey
Working with organizations big and small throughout the nation has unique benefits, the most amazing of which has been watching trends across geographic regions, specialties, and demographics. One such trend seems to indiscriminately apply to various locations, including private practices, sprawling hospital campuses, and even rural hospital centers: it is easy to get lost in the maze of everything that must be done to create and maintain a strong revenue cycle.
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Aug 13, 2024 | 
oncpracticemanagement.com | Jamie L. Claypool |Bettinna Signori |Katie Lawrence |Jan Hailey
Do you always brush your teeth by holding your toothbrush in the same hand? Have you ever pulled into your driveway without clearly recalling how you got home? How often do you have what feels like the exact same conversation at work, meeting after meeting?
We all have habits. The dictionary tells us that a habit is a pattern of behavior that has become almost completely involuntary. We pick up our toothbrush with the same hand. We follow the same series of turns from the grocery store to our home.
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Jul 19, 2024 | 
oncpracticemanagement.com | Bettinna Signori |Jan Hailey |Katie Lawrence |Jamie L. Claypool
In the 30 years of my physician practice consulting career, I have learned a number of ways to diagnose and treat cash-flow problems. Some problems were easy to diagnose and others a bit more difficult, with many “differential diagnoses” along the way. While providing practice assessments to my clients, I developed various strategies that I consider productive. People in revenue cycle management may find some of the techniques I am suggesting part of their everyday routines.
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Jul 10, 2024 | 
oncpracticemanagement.com | Jan Hailey
Oncology Practice Management and the Practice Management Institute are proud to present our exclusive series on optimizing the patient experience. In this month’s edition, we present strategies to promote effective communication with patients. This article was reviewed by Jan Hailey, MHL, CMC, CMCO, CMIS, CMOM, CMCA-E/M, and the writing was assisted by AI technology (OpenAI [2024] ChatGPT version 4 [Large language model]).
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Jun 19, 2024 | 
oncpracticemanagement.com | Jan Hailey
Oncology Practice Management and the Practice Management Institute are proud to present our exclusive series on optimizing the patient experience. In this month’s edition, we present strategies to navigate reduced reimbursements, delayed reimbursements, and denied claims. This article was reviewed by Jan Hailey, MHL, CMC, CMCO, CMIS, CMOM, CMCA-E/M.
Billing managers in oncology practices face a complex landscape when dealing with insurance claims.
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May 15, 2024 | 
oncpracticemanagement.com | Jan Hailey
Oncology Practice Management and the Practice Management Institute are proud to present our exclusive series on optimizing the patient experience. In next month’s edition, we present strategies to navigate reduced reimbursements, delayed reimbursements, and denied claims. This article was reviewed by Jan Hailey, MHL, CMC, CMCO, CMIS, CMOM, CMCA-E/M.
In the fast-paced environment of oncology practices, managing patient appointments is crucial to timely care and efficient office operations.
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May 13, 2024 | 
oncpracticemanagement.com | Dawn Holcombe |Katie Lawrence |Jan Hailey |Bettinna Signori
State legislators have been focusing on reducing drug costs deemed “unaffordable” for patients via prescription drug affordability boards (PDABs). However, PDABs allow government-appointed board members to make critical medical decisions on pricing and access to prescription drugs for a state’s patients—without consulting medical providers or individual patient information. It is critical that we advocate for our patients to ensure that they receive medically necessary medications.
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Apr 11, 2024 | 
oncpracticemanagement.com | Jan Hailey |Katie Lawrence
Many medical practices are facing limited resources and budgets, and it is critical to examine and streamline procedures to maximize efficiency in daily operations. Well-developed policies and procedures can lower overhead costs, improve patient satisfaction, and increase staff productivity. The management technique known as standard work can help achieve these goals.
The standard work approach establishes procedures necessary for the completion of specific tasks.
