Articles

  • 3 weeks ago | residentialsystems.com | Jason Griffing

    As the rate of AI development continues to accelerate, many of us are feeling increasingly pressured to “adopt it or get left behind.” But fretting over the speed with which you deploy AI in your business misses a broader point. AI’s ubiquity is inevitable. Sooner than you might think, asking someone if they use AI will be akin to asking if they use email; answers will only vary in the particulars. The more interesting question will quickly become not if we use AI, but how.

  • Oct 11, 2024 | residentialsystems.com | Jason Griffing

    They’ll never pay for this. Our existing customers will leave. We’ll lose all our new projects to our competitors. What will this do to our reputation? If you’re considering selling premium support subscriptions to your customers but afraid of how they will react, you’re not alone. I talk to integrators all over the country every day who feel the same way. Concerns about how your clients will respond to the introduction of paid service plans are not unreasonable, but your fear is overblown.

  • Aug 2, 2024 | residentialsystems.com | Jason Griffing

    In the late 1970s, political scientist Robert Axelrod organized a series of groundbreaking computer tournaments based on a famous game known as the Prisoner’s Dilemma. In this game, two players must decide independently whether to cooperate or betray each other. If both players cooperate, they receive a moderate reward (3 points); if one betrays while the other cooperates, the betrayer gets a high reward (5 points) and the cooperator gets nothing; if both betray, they both receive 1 point.

  • May 3, 2024 | residentialsystems.com | Jason Griffing

    I recently spoke with a friend who works at a large AI company. He said there are three types of people in the world:Those working full-time on AIThose actively experimenting with AIAnd those who have no idea what’s about to hit themArtificial intelligence is the real deal, poised to turn everything we know about business on its head. And the CI channel will be no exception.

  • Oct 30, 2023 | residentialsystems.com | Jason Griffing

    On December 5, 1888, a group of reporters gathered at the West Orange, N.J., laboratory of Thomas Edison. Present in the room was Edison himself, along with several of his associates. At the time, a business battle of epic proportions was being waged between Edison’s direct current (DC) electrical systems and the upstart alternating current (AC) systems being developed by his rivals, Westinghouse and Tesla.

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