Jen Frost, Professional Adviser Journalist Profile

Articles

Editor's view: As claims companies drive a complaints surge, who are the baddies?

4 days ago | professionaladviser.com | Jen Frost

FOS complaints against SJP skyrocketed by more than 450% from 2023 to 2024, when they breached the 2,100 mark. The update came as complaints across all financial products surged to more than 140,000 in the second half of 2024, up 49% on the same period the prior year. Approaching half (46%) of all new FOS complaints for the latest reported period were brought by professional representatives. It's old news that SJP has set aside more than £430m for refunds and associated costs.
Your verdict: Cash ISAs, NFTs, redundancy cover, and why Buffett is boss

1 week ago | professionaladviser.com | Jen Frost

In last week’s PA Asks, Professional Adviser surveyed industry insiders to get their views on a key topics and trends affecting advice. Just 25% of individuals surveyed would support slashing the cash ISA limit to £4,000, PA revealed on Wednesday (7 May).
Should cash ISA limit become £4,000? Industry survey says no

1 week ago | professionaladviser.com | Jen Frost

Just a quarter (25%) of 51 survey takers, which included IFAs, restricted advisers and other industry stakeholders, said they would support the move. Meanwhile, 6% were unsure. The verdict comes as cutting the cash ISA allowance limit has been touted as a route the government could take to encourage greater investment in stocks and shares as it looks to boost UK growth.
Advertising watchdog upholds complaint against car rental 'investment' firm

1 week ago | professionaladviser.com | Jen Frost

It is the second complaint that has been upheld against the business, which last month faced scrutiny over radio ads that aired on LBC in October 2024. In the latest case, one individual complained with challenges upheld on two counts. The complainant had questioned whether the claims were "misleading and could be substantiated", while the ASA challenged whether the ad complied with its financial product advertising code.
CII corporate Chartered status pilot expected in Autumn

1 week ago | professionaladviser.com | Jen Frost

No final decision on status overhaul has been made The Chartered Insurance Institute (CII) is expected to launch its corporate Chartered status pilot in the Autumn as it considers an overhaul of current rules, Professional Adviser understands.
Editor's view: All the buzz from PA360

1 week ago | professionaladviser.com | Jen Frost

It was great to see so many faces, fresh and familiar, and to hear from some fantastic speakers. A personal highlight has to be putting your considered questions, which covered the spectrum from Tony Blair's recent net zero comments to the next election result to Burnley FC, to Alastair Campbell. Whether you're feeling after the fact FOMO right now or are keen for a recap, the good news is that our team of journalists were on hand reporting on many of the day's highlights.
Fidelius takes stake in HNW specialist

1 week ago | professionaladviser.com | Jen Frost

Fidelius is acquiring a non-controlling holding in high net worth (HNW) specialist financial planning firm Vobis. Vobis has over £140m in assets under management. It has a top 60 accountancy practice joint venture in central London that provides client referrals, Fidelius noted in a press release. With Fidelius' backing, there are plans to "further strengthen and expand this partnership", the firm noted.
PA360: A 'myth' that younger generations do not want to work in advice

2 weeks ago | professionaladviser.com | Jen Frost

But new hires not ‘driven solely by money’, panellists say It is a “bit of a myth” that the younger generation do not want careers in financial advice or financial planning, delegates at PA360 heard today (1 May).
FE Fundinfo adds to platform capabilities with Lunar AI buy

2 weeks ago | professionaladviser.com | Jen Frost

AI business is FE Fundinfo’s fourth purchase in 12 months FE Fundinfo has made its fourth acquisition in 12 months, snapping up artificial intelligence (AI) platform company Lunar AI. UK-based Lunar AI was founded in 2022.
Equity redemptions drag down Aberdeen AUMA but still 'signs of hope'

2 weeks ago | investmentweek.co.uk | Jen Frost

Overall, Aberdeen reported AUMA of £500.1bn at quarter end, down from £511.4bn at the end of last year. Platform interactive investor inflows of £1.6bn offset by net outflows in adviser and investment. The overall net outflow result was £5.2bn (Q1 2024: £800m net inflows).