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Jill Geisler

Milwaukee, Wisconsin

Freelance Writer at Freelance

Bill Plante Chair in Leadership & Media Integrity at Loyola U Chicago. Journalist since she could write. Author: Work Happy: What Great Bosses Know

Articles

  • 4 days ago | hfma.org | Jill Geisler

    We work hard to create atmospheres where people enjoy coming to work, get feedback that matters, deliver results — and trust their leaders. Trust matters. It’s tough to earn and easy to lose. All it takes is a few bad decisions. That’s why I’ve been appalled at the treatment of federal employees during the DOGE rampages. This is not a political issue. It’s purely about process.

  • 5 days ago | hfma.org | Jill Geisler

    We work hard to create atmospheres where people enjoy coming to work, get feedback that matters, deliver results — and trust their leaders. Trust matters. It’s tough to earn and easy to lose. All it takes is a few bad decisions. That’s why I’ve been appalled at the treatment of federal employees during the DOGE rampages. This is not a political issue. It’s purely about process.

  • 2 months ago | hfma.org | Jill Geisler

    Hello. I’m an ENFJ. I’m also a Parrot/Eagle. If you’ve taken various personality assessments, you know that those terms suggest I’m an empathetic, intuitive extrovert who’s imaginative, influential and inspirational.aAm I happy with that description? Sure. But does it mean I am a good leader? Maybe. Maybe not. That’s because you can’t predict someone’s leadership skills or success from a personality profile alone. Such instruments can be helpful and informative.

  • Jan 30, 2025 | hfma.org | Jill Geisler

    Wouldn’t you like to know — with certainty — that your team truly values the way you lead and manage? It can be hard to determine. Your organization may conduct engagement surveys, but even those might not give you a clear answer. Engagement scores can be affected by economic downturns or corporate changes beyond your control. One lone curmudgeon on a team can bring down an average score.

  • Nov 25, 2024 | hfma.org | Jill Geisler

    Like so many columns, this one started with a question from my editor: ‘Is business etiquette still relevant today or is it an outdated concept?’My first thought was to take a pass on that topic. Who am I to decide? But after giving it more thought, I realized that many of the issues managers raise in my classes and my coaching are directly related to that seemingly old-fashioned notion of etiquette.

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