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2 months ago | 
openjaw.com | Jim Byers |Neil Sharma
Brand USA has tapped Leah Chandler to become its Chief Marketing Officer, effective 17MAR. Chandler, who’s held a Certified Destination Management Executive designation since 2014, is a travel and tourism industry veteran with more than two decades of experience in branding, advertising and destination marketing. Brand USA is trying to capitalize on post-COVID inbound travel by augmenting existing marketing strategies.
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2 months ago | 
openjaw.com | Jim Byers |Jennifer Bain
A new Leger poll should throw a serious scare into the U.S. travel and tourism industry. The poll finds that nearly half of Canadians (48%) say they’re less likely to visit the U.S. this year versus in 2024. That’s nearly double the 29% of Canadians who said the same thing in a Narrative poll taken in mid-January.
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2 months ago | 
openjaw.com | Jim Byers |Jennifer Bain |Natasha McKenty
As I check into Six Senses La Sagesse, guest experience maker Rockel Horsford leads an arrival ritual that showcases why Grenada is called the Spice Island. She shows off dried ginger, soursop, turmeric, butterfly pea, bay leaf and cinnamon and explains their nutritional and health benefits. “I’m going to give you each of the spices so you can have a smell,” says Horsford.
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2 months ago | 
openjaw.com | Jim Byers |Charmaine Noronha
Old Man Winter is throwing Canadian travel a major headache, with nearly 300 flight cancellations at airports in Ontario and Quebec. FlightAware reports 282 outgoing and incoming flights had been cancelled as of 7 a.m. Eastern Time on13FEB for YYZ, YUL, YOW, YTZ and YQB. The Weather Network warned of snowfalls reaching 15-35 cm’s throughout Ontario. Montreal, Ottawa and Quebec City were expecting heavy snows on 13FEB.
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2 months ago | 
openjaw.com | Jim Byers |Charmaine Noronha
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2 months ago | 
openjaw.com | Jim Byers |Charmaine Noronha
Holland America Line is embracing winter by bringing back one of its most popular offers. Today only, that’s 12FEB, 2025, you can book your clients with a USD $1 deposit towards select itineraries from summer 2025 through spring 2026. Okay, that’s almost CAD $1.50 but your clients probably won’t mind. This is in addition to Holland America Line’s robust “Start Your Journey Sale” wave season sale.
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2 months ago | 
openjaw.com | Jim Byers |Charmaine Noronha
Long time Norwegian and Canadian fav’, Derek Lloyd, has been promoted to vice president of Strategic and National Accounts with Norwegian Cruise Line (NCL). Lloyd steps into the role following Brennan Quesnele's departure, effective 24FEB 2025. Quesnele moves over to Oceania as senior vice president of Sales. Lloyd, a veteran of the cruise industry with over 30 years of experience, has spent nearly 25 years with NCL.
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2 months ago | 
openjaw.com | Jim Byers |Charmaine Noronha
Small group travel is gaining traction. Globus reports its Small Group Discovery tours have taken off just six months after their launch, with 65% of its 2025 departures already sold out which, according to the operator, signals a shift in travel preferences toward more intimate and immersive experiences. "Small is the new big in group travel, and the numbers prove it," Globus stated in a press release.
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2 months ago | 
openjaw.com | Jim Byers |Charmaine Noronha
“Bienvenido a casa,” says an affable gentleman at the entrance of Meliá Casa Maya who introduces himself as my butler. As I walk into the earth-tone-enhanced lobby, I don’t even need to see the rest of my “home,” I’m already sold, I’m moving in. STAT. Where do I sign the papers?!Victor Salazar, my own personal butler, is just one of the many luxury features offered at the newly opened property under the Meliá Hotels & Resorts brand.
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2 months ago | 
openjaw.com | Jim Byers |Charmaine Noronha
After recently completing a two-week dry dock in the Bahamas, Holland America Line’s Zaandam departed 08FEB 2025, on its 27-day “Amazon Explorer” Legendary Voyage with several upgrades to public areas throughout the ship. The new enhancements include expansions to the ship’s library and activity areas, upgrades to the Greenhouse Spa & Salon, Photo Gallery and Photo Studio, as well as refurbishments to the Neptune Lounge.
