Jim O'Donnell

Boston

Senior News Writer at Tech Target

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Articles

Grow with SAP fuels Phoenix Global's digital transition

1 week ago | techtarget.com | Jim O'Donnell

Phoenix Global implemented S/4HANA Cloud via Grow with SAP to replace outdated systems, digitize manual processes and enable AI capabilities for its metals and mining services.
SAP should balance AI talk with customer concerns at Sapphire

2 weeks ago | techtarget.com | Jim O'Donnell

SAP will focus on Joule, agentic AI and Business Data Cloud at Sapphire; experts say it should also show how it can help customers deal with real-world issues.
Cloud ERP can play role in attaining sustainability goals

3 weeks ago | techtarget.com | Jim O'Donnell

Sustainability and profitability don't need to be at odds if organizations can run more efficiently, aided by implementing and running cloud ERP systems.
Epicor ERP adds agentic AI capabilities for supply chain

1 month ago | techtarget.com | Jim O'Donnell

Epicor Prism's new agentic AI use cases aim to make supply chain processes more efficient and productive for its manufacturing customers.
ERP customers seek answers to AI questions before investing

1 month ago | techtarget.com | Jim O'Donnell

ERP customers say yes to AI investments, as long as they can realize efficiency and productivity gains.
Infor offers process mining, automation in CloudSuite ERP

1 month ago | techtarget.com | Jim O'Donnell

Streamlining processes Early adopter Xpress Boats, based in Hot Springs, Ark., has been using Infor Velocity Suite to address and improve internal processes. The manufacturer of fishing and hunting boats has been an Infor ERP customer since 2000 and is currently using its SyteLine, Factory Track and Configure Price Quote software.
Past manufacturing disruptions a roadmap for Trump tariffs

2 months ago | techtarget.com | Jim O'Donnell

Manufacturers that survived COVID-19 disruptions are in good shape for what's to come, but don't expect jobs back in the U.S. anytime soon.
Process mining vendor Celonis sues SAP over data access

2 months ago | techtarget.com | Jim O'Donnell

Celonis slaps SAP with a lawsuit over third-party access to data for its process mining applications.
SAP BDC strives to be an AI catalyst, but clarity is needed

Mar 6, 2025 | techtarget.com | Jim O'Donnell

The new SAP Business Data Cloud promises to provide customers with a data platform that helps unlock enterprise AI value, but customer adoption is still in question.
Goldberg: Practical value key for AI in NetSuite ERP

Feb 20, 2025 | techtarget.com | Jim O'Donnell

In this Q&A, Evan Goldberg discusses the company's position as a SaaS ERP provider for SMBs, highlighting emerging AI features and collaboration with Oracle.