Articles

  • 1 week ago | travelbulletin.com.au | Jo-Anne Hui-Miller

    Artificial intelligence (AI) is the biggest buzzword in the industry right now. Last year, Corporate Travel Management rolled out Scout, an AI-powered service assistant to enable the team to become more efficient and effective. Here, Managing Director Jamie Pherous shares how Scout has performed and its outcomes for the business. Can you tell me the story behind Scout? How is it tracking since launch and how has it helped travel agents?

  • 1 week ago | travelbulletin.com.au | Jo-Anne Hui-Miller

    Travel Daily virtual event Home Ex is live and continues to inspire and educate home-based agents wherever they are based. The free on-demand event will remain available for agents to consume until August, featuring a jam-packed speaker program within the auditorium and suppliers in the exhibition hall.

  • 1 week ago | travelbulletin.com.au | Jo-Anne Hui-Miller

    This week our sister publications Travel Daily and Cruise Weekly reported on a milestone development in the cruise sector, which now looks likely to be subject to the first-ever levy on carbon emissions from 2028.

  • 1 week ago | travelbulletin.com.au | Jo-Anne Hui-Miller

    As we voyage through 2025, travel industry marketing finds itself at the crossroads of aspiration and action. More than ever, travellers are seeking out and demanding more personalised and meaningful experiences, with many brands rethinking their marketing strategies to engage emotionally while also driving conversions. One approach gaining traction is the fusion of brand narratives – long used for emotive storytelling – with the direct, booking-oriented focus of retail advertising.

  • 1 week ago | travelbulletin.com.au | Jo-Anne Hui-Miller

    Farming and rural travel experiences will come together at the second annual Agritourism Summit in regional New South Wales on 12-13 August. The two-day event in Orange will feature insights from industry leaders, networking opportunities, farmer-led panel discussions and immersive tours to inspire and inform attendees about the future of agritourism. In the NSW Government’s NSW Visitor Economy Strategy review last year, agritourism was identified as a growth opportunity for the state.