Jo Austin

Oct 28, 2024 | onboardhospitality.com | Jo Austin

As our industry constantly evolves with airlines and rail companies requesting ever more innovative products, we are seeing commercial, design, product development and sustainability teams working together in joint projects to present the best solutions. But does it really work? And, if so, how?

Apr 29, 2024 | onboardhospitality.com | Jo Austin

Artificial Intelligence has taken the world by storm. There’s no shortage of both dreamers and doers waxing lyrical about AI transforming the aviation industry. Join Vimal as he derives inspiration from AI-led transformation in other industries, to zoom into potential (realistic) use cases for the inflight domain. He will attempt to answer the question: Will AI really transform the Inflight Customer Experience?

Apr 29, 2024 | onboardhospitality.com | Jo Austin

Start your WTCE the right way by heading to the Taste of Travel Theatre to catch on of our insightful and educational sessions on Tuesday. We start the day with a short presentation by our WTCE Ambassadors to give us their specialist input and tell us how they see the industry moving forward. Julianne Ponan, MBE, Owner and CEO of Creative NatureMelissa Adamski, Nutted Out NutritionKelly Stevenson, Director, JetVineMatt Crane, Aviation Sustainability Forum, Founding Member.

Apr 26, 2024 | onboardhospitality.com | Jo Austin

YOU ARE INVITED TO REFRESH AND REHYDRATE ON THE TASTE OF TRAVEL THEATRETheme:  LOOKING AHEAD – FOR A HEALTHIER FUTURE9.45 – 10.15:    PREMIUM BREAKFAST SERVICE Kelly Stevenson of Jetvine together with Audrey Hart of Virgin Atlantic and Nathan Clemes, founder of Unrooted, serve their sensational health drinks and tell us the story of Africa’s most legendary superfood.

Jan 15, 2024 | onboardhospitality.com | Jo Austin

I flew in the Business class cabin on flight VN50 operated by a Boeing 787-9 Dreamliner aircraft. Flying time was just under 12 hours non-stop from London Heathrow to Ho Chi Minh City. London Heathrow Terminal 4 was very busy at 8.00 am on a weekday morning but there were no queues at Vietnam Airlines’ Business class check-in and I was welcomed by a smart and friendly Ben who told me I could use the fast track service.