Joerg Koesters

Nov 25, 2024 | news.sap.com | Joerg Koesters |Stefanie Glenk

Retail is transforming at lightning speed, shaped by AI, seamless shopping experiences, and sustainable practices. A new retail industry report from SAP delves into these shifts and reveals how savvy retailers can use AI to elevate personalization, adopt dynamic pricing to optimize profits, and turn returns into new revenue streams. As consumers demand more convenience and accountability, retailers that are ready to integrate omnichannel flows and eco-friendly packaging will be primed to lead.

Jul 12, 2023 | the-future-of-commerce.com | Joerg Koesters

0 shares While retail is undergoing tremendous change, the ultimate goals remain the same: Boosting margins, profitability, and customer loyalty. A recent retail merchandising survey shows how brands are pursuing these goals in the digital era. According to the SAP Retail survey, merchandisers prioritize customer experience and are looking to analytics and advanced technology for help. The study also revealed gaps and room for improvement.

Jun 22, 2023 | the-future-of-commerce.com | Joerg Koesters

0 shares The retail landscape is undergoing a massive transformation, driven by advanced technologies and rapidly changing consumer behaviors. As the industry becomes more and more digital, the role of the chief merchandising officer has grown to include a much broader set of responsibilities and skills than in the old brick-and-mortar days. With e-commerce expected to continue its upward trajectory, CMOs have their work cut out for them.

Apr 20, 2023 | blogs.sap.com | Joerg Koesters

By Joerg Koesters, Head of Retail Marketing and Communications, SAPAgainst a backdrop of inflationary pressures, rising interest rates, and a potential global recession, midsize retailers are taking stock of organizational excesses and weaknesses. And the first initiatives traditionally placed on the back burner are often related to environmental, social, and governance (ESG) improvement.

Apr 11, 2023 | forbes.com | Joerg Koesters

By Joerg Koesters, Head of Retail Marketing and Communications, SAPAgainst a backdrop of inflationary pressures, rising interest rates, and a potential global recession, midsize retailers are taking stock of organizational excesses and weaknesses. And the first initiatives traditionally placed on the back burner are often related to environmental, social, and governance (ESG) improvement.