Jordan McDonald

1 week ago | govciomedia.com | Jordan McDonald

Technology improvements will help allow department to maintain veteran care, VA leadership tells Senate Veterans Affairs Committee. Veterans Affairs Secretary Doug Collins told Congress that new efficiencies driven by technology upgrades will allow the department to right-size its workforce by slashing positions leadership deems superfluous. President Trump’s budget request calls for an increase in Electronic Health Record funding.

1 week ago | govciomedia.com | Jordan McDonald

Federal contact center leaders at DOL and VA are exploring AI’s potential to drive efficiency and boost customer experience. Emerging technologies like AI have played an outsized role in modernizing federal contact centers and improving customer interactions with agencies, federal tech officials said last week at the 2025 ACT-IAC Contact Center Annual Summit in Reston, Virginia.

1 month ago | govciomedia.com | Jordan McDonald

A new executive order streamlines federal acquisition in a bid to speed up government’s ability to do business with commercial entities. The White House released a new executive order yesterday designed to streamline and modernize the Federal Acquisition Regulation (FAR), which governs how the federal government purchases goods and services. The overhaul aims to shift government’s approach to doing business with commercial entities.

1 month ago | govciomedia.com | Jordan McDonald

A new White House executive order seeks to modernize the defense acquisition system to deliver advanced capabilities at greater scale and speed. Defense leaders are rapidly accelerating acquisition following a new executive order that emphasizes the urgent need to overhaul the U.S. defense acquisition system to ensure the military maintains its technological edge.

1 month ago | govciomedia.com | Jordan McDonald

U.S. Army leaders are testing technology on the battlefield to drive innovation as the service pursues its 2030 modernization goals. The U.S. Army’s best vehicle for innovation is contact with the enemy on the battlefield, Army leaders said at Defense One’s State of Defense event. Commercial sector innovation is introducing more technologies onto the battlefield at record pace, but the best testers of the equipment are the soldiers that use it, Gen.