Articles

Try JournoFinder For Free

Search and contact over 1M+ journalist profiles, browse 100M+ articles, and unlock powerful PR tools.

Start Your 7-Day Free Trial →

X (formerly Twitter)

Followers
2K
Tweets
5K
DMs Open
No
Josh Neufeld
Josh Neufeld @joshneufeld
12 Jun 25

This is basic: I’m paying for a perk that I can’t use. Your reps promised continuity and follow-up — but have delivered neither. Do better, @Verizon. Fix this.

Josh Neufeld
Josh Neufeld @joshneufeld
12 Jun 25

Now, even your Twitter DM support is giving me the runaround — ignoring what I wrote, threatening to change my plan without my consent, and not even trying to solve the original issue.

Josh Neufeld
Josh Neufeld @joshneufeld
12 Jun 25

I’ve spent nearly five hours on the phone trying to fix this. Each time I had to re-explain everything. Each time Disney+ said: “Verizon has to restart the bundle.” And each time Verizon said: “We’re escalating it” — then ghosted me.