Articles

  • Jan 16, 2025 | hbr.org | Julia Phelan

    by Darcy Eikenberg and Julia PhelanJanuary 16, 2025What are the right things to do or say when your colleague loses a home in a disaster? You may worry about having the right words, but staying silent leaves a void. While there’s no perfect answer every time, the authors, both of whom have... In today’s deeply connected world, it’s all too common to know someone who has lost everything to a natural disaster, including their home.

  • Oct 9, 2024 | fastcompany.com | Julia Phelan

    If you ever had to start a new school in the middle of the school year as a kid, you’re familiar with how it feels to be in a foreign environment, surrounded by people all of whom seem to know the ropes. Starting a new job can feel similarly scary. New hires come into the workplace often feeling anxious, stressed, and nervous about their new role in a new organization. And their experiences in the first days, weeks, and months can make or break this new relationship.

  • Sep 16, 2024 | trainingindustry.com | Julia Phelan

    . workforce have jobs compatible with working remotely. Gallup reports that over half of these workers are combining remote and in-person work, while one-third are working remotely full time. And perhaps most importantly, two-thirds of employees rank the opportunity for remote work as the most important aspect of a job — even higher than salary, schedule flexibility, and satisfying work-life balance. This is the current reality and a window into the future.

  • Aug 12, 2024 | hbr.org | Julia Phelan

    A standard operating procedure for onboarding is to front-load new employees with presentations and written resources, such as handbooks, e-learning modules, or manuals. These can be helpful — but only to a point. Learning new processes and navigating new environments is not just about content acquisition. Much of your organization’s important knowledge and expertise resides in people, andnot all companies are tapping into this valuable resource.

  • Jun 28, 2024 | fastcompany.com | Julia Phelan

    Ellie, a tech CEO colleague, recently called a meeting with her management team to discuss disturbing behaviors starting to arise within the company. Newer employees were not respecting the expertise of more senior team members. This was not just unproductive, but also disruptive, causing friction between teams, breaking down decision-making, and slowing progress.

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