Karen Webster

1 month ago | pymnts.com | Karen Webster

Relationship experts say that the honeymoon period lasts about two years. After that, the newlywed sheen wears off, and what’s left is navigating the real work of building a future together. The same is now being said about GenAI. Almost like clockwork, 30 months after ChatGPT broke into the mainstream, GenAI’s honeymoon with the media seems to be over.

1 month ago | pymnts.com | Karen Webster

Perplexity started it in November of 2024 with Buy with Pro. Then Open AI with ChatGPT followed in April 2025. These two large language models (LLMs) are rapidly evolving from friendly chatbots that could write a great prospect email or blog post into helpful AI shopping assistants capable of turning a 150-word search prompt into a purchase. And, all without the user ever visiting a store or hitting a buy button. It’s a transformation that could fundamentally reshape retail.

2 months ago | pymnts.com | Karen Webster

It takes a lot to get most people to agree on anything. Even members of the same family have a hard time deciding what movie to watch on a Friday night, what to name the new puppy or what color to paint the living room. Getting consensus across an organization to move a new project forward can become painstakingly arduous — that’s quite often why inertia reigns supreme. There is one thing that nearly everyone agrees on. And that is the importance of protecting their financial interests.

Mar 17, 2025 | pymnts.com | Karen Webster

I have bad news for all of you on the waiting list for the all-electric Maserati MC20 Folgore. It’s been sunset before even seeing daylight. After five years of development, Stellantis (which owns Maserati) decided there wasn’t enough demand to justify production. Even with its $260,000 price tag and would-be owners with fancy garages and built-in charging stations.

Mar 11, 2025 | pymnts.com | Karen Webster

A six-figure income, a house in a nice neighborhood, two cars in the garage and kids in private schools — yet still feeling panicked when an emergency expense hits. And while the Fed once held out $400 as the average emergency expense threshold, that unexpected expense is now more likely to be about three times as much. For millions of Americans, this isn’t a hypothetical — it’s their reality.