Katie Searles

20 hours ago | internetretailing.net | Katie Searles

Greeting cards and gifts retailer Moonpig has credited its investment in personalisation technology for its recent 10% revenue growth. The UK-based retailer used its half-year results, ending 31 October 2024, to celebrate ecommerce expansion and the innovation that has enabled this “structural market shift to online”. “We continue to innovate to attract and retain our loyal customers.

1 day ago | internetretailing.net | Katie Searles

The chocolatier and cocoa grower has carved a sweet slice for itself in the chocolate industry by combining premium ingredients, innovative flavours and sustainable practices. In recent years, the company has embraced subscription-based services as a key component of its business strategy, offering customers a convenient and personalised way to experience luxury chocolates on a recurring basis.

1 day ago | internetretailing.net | Katie Searles

Marks & Spencer has apologised to customers for disruptions caused by a “cyber incident”, which affected contactless payments and the collection of online orders in its stores. The incident began on Monday [21 April 2025], impacting contactless payments and click and collect orders across the country. This followed a separate technical problem on Saturday, which only affected contactless payments.

1 day ago | internetretailing.net | Katie Searles

The US Federal Trade Commission (FTC) has initiated legal action against Uber, claiming its subscription offering used deceptive billing and cancellation tactics. The FTC alleges that Uber charged customers for the Uber One subscription without obtaining their consent and made it difficult for them to cancel. An Uber spokesperson denied the allegations and expressed disappointment with the FTC’s decision to pursue the lawsuit.

1 day ago | internetretailing.net | Katie Searles

Waitrose has partnered with eco-friendly toilet paper brand Who Gives A Crap to introduce a Bag for Life designed to deliver impact and reinforce both brands’ commitment to sustainability. The supermarket’s first ever FMCG brand collaboration, will see the bag available exclusively at Waitrose stores from 21 April 2025. Retailing at £6, £1 from every sale will then be donated to provide clean water and sanitation access worldwide.