Kelcie Ralph

Jan 21, 2025 | tandfonline.com | Anne Brown |Calvin G. Thigpen |Nicholas Klein |Kelcie Ralph

AbstractProblem, research strategy, and findings Pilot projects are an increasingly popular tool for dealing with opposition to new ideas. The premise is simple—let experience change minds—but it belies considerable uncertainty. How do opinions evolve during a pilot project? How do planners make sense of shifting opinions, and what strategies do they employ to successfully navigate through it?