Kieran Devlin

Edinburgh

Technology Journalist at Today Digital

Technology journalist at Today Digital. Former Celtic writer at The Athletic and music journalist. Waiting on a Batistuta compilation set to Slowdive.

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Articles

AudioCodes Live Empowers Channel With New AI-Powered Solutions

1 month ago | uctoday.com | Kieran Devlin

AudioCodes has introduced new AI-powered solutions to its Live service to empower its channel partners. AudioCodes, a voice, contact centre, and conversational AI solutions leader, is enhancing its AudioCodes Live suite with a range of value-added services.
Would You Trust a Vendor on the Brink of Bankruptcy?

1 month ago | uctoday.com | Kieran Devlin

The recent news of Mitel filing for Chapter 11 bankruptcy has sent ripples through the UC sector. For many, it recalls Avaya’s well-documented financial struggles. These events catalyse IT leaders to confront tough decisions about their tech roadmaps. Whether it’s big-money PBX upgrades, licensing renewals, cloud migrations, or AI integrations, UC investments shape operational strategies for the next 5-10 years. Trusting a vendor teetering on financial instability presents serious risks.
The Ultimate Slack Guide: Everything You Need to Know

1 month ago | uctoday.com | Kieran Devlin

Slack has genuinely revolutionised the way teams work together, replacing fragmented communication with an invaluable all-in-one hub where conversations, tools, and resources seamlessly connect. More than just a messaging app, it’s become a digital HQ where work happens.
Microsoft Teams vs. Zoom: Breaking Down the Opportunities for UC Service Providers

1 month ago | uctoday.com | Kieran Devlin

In 2025, UC service providers face a critical decision between Microsoft Teams and Zoom, two of the titans in UC and collaboration. While Teams benefits from deep Office 365 integration, Zoom is erecting a fortress in cost-sensitive markets with its streamlined, user-friendly approach. As businesses increasingly consolidate tech stacks, it’s pivotal that UC service providers align their offerings with market demands.
How Can Businesses Empower Employees During the AI Revolution?

1 month ago | uctoday.com | Kieran Devlin

Every major technological revolution ushering in game-changing possibilities will also feature growing pains—it’s just the inevitability of seismic change. One such growing pain impacting AI’s sweeping shift across practically every industry and enterprise is an emerging disconnect between those investing heavily in AI and those deploying and using it. There is understandable C-Suite excitement over AI’s promise as a tool to significantly boost productivity and cut costs.
AI Copilots and Assistants - UC Round Table

1 month ago | uctoday.com | Kieran Devlin

From automating meeting summaries to providing real-time language translation and intelligent call routing, AI copilots and assistants are becoming increasingly integral to modern business comms. As organisations grapple with hybrid work environments and growing customer expectations, AI assistants offer a competitive edge—elevating efficiency while reducing manual tasks. However, questions around security, implementation, and user trust remain.
AI in Unified Communications: How Automation & Insights Are Transforming UC Stacks

1 month ago | uctoday.com | Kieran Devlin

AI is transforming UC for good, turbocharging automation, collaboration, and employee experiences—it is elevating the art of the possible. But before businesses can unlock AI’s full potential, they must carefully assess their existing UC stack. This guide explores the critical steps to preparing your UC infrastructure for AI, supported by VOSS‘s portfolio of sophisticated digital transformation tools.
Asana's Duskin Moskovitz to Retire as CEO, Lead AI Strategy as Chair

1 month ago | uctoday.com | Kieran Devlin

Asana has announced that its CEO and Cofounder, Duskin Moskovitz, is retiring from his current position and will transition to the role of Chair once a new CEO is appointed. Asana states that Moskovitz will remain CEO until a successor is in place and plans to retain his shareholdings. The company adds that it has hired an executive search business to begin the search for the work management business’s next chief exec.
Campus Connections: How Microsoft Teams Elevates Higher Education Communications

1 month ago | uctoday.com | Kieran Devlin

As the digital transformation era starts to count itself in decades rather than years, higher education institutions are rethinking their communication strategies to enhance efficiency, reduce costs, and support a more connected learning environment. Microsoft Teams is emerging as a powerful solution for universities looking to consolidate their communication tools while improving user experiences.
Mitel Confirms Chapter 11 Bankruptcy Plan To 'Optimise Capital Structure'

1 month ago | uctoday.com | Kieran Devlin

Mitel has confirmed that it has filed for voluntary Chapter 11 bankruptcy to “optimise its global operations and drive profitable and predictable growth”. Mitel has announced an agreement to restructure its debt with a group of its senior lenders, some junior lenders, and other key stakeholders.