Kieran Howells

2 days ago | retailgazette.co.uk | Kieran Howells

Retail has always been fast-moving. It’s an industry full of professionals who thrive in vibrant chaos. However, in 2025, the pace of change is unlike anything the industry has faced before. From shifting consumer behaviour and supply chain uncertainty, to ongoing economic instability and legislation changes, retailers are being pushed to act quicker, think smarter, and build organisations that can move with the times. For many leaders, that’s easier said than done.

1 week ago | retailgazette.co.uk | Kieran Howells

Retail leaders know all too well that time is their most valuable currency. Between high-stakes decisions, team management, and navigating an ever-shifting landscape, stepping away from the day-to-day for an industry event is a gamble. It needs to pay back in real insight, not in glossy pitches or recycled talking points. This is precisely where the swiftly approaching Endless Aisle Live London event, owned and operated by unified commerce experts NewStore, looks to set itself apart.

2 weeks ago | retailgazette.co.uk | Kieran Howells

Online retail in 2025 is shaping up to be a challenging arena. Among the quagmire of noise within the space, the brands that are cutting through aren’t just keeping up with change – they’re driving it. With consumers expecting instant gratification, deeper personalisation, and seamless interactions across every touchpoint, it’s vital that retailers evolve beyond transactions and create experiences that feel intuitive, engaging and frictionless.

3 weeks ago | retailgazette.co.uk | Kieran Howells

When slashing price becomes the only lever a retailer pulls, value disappears and so do profits. That was the prevailing mood at a recent Retail Gazette roundtable, where a group of senior retail leaders gathered to debate the state of pricing strategy in 2025.

1 month ago | retailgazette.co.uk | Kieran Howells

Why smart retailers are reimagining their returns strategies – and reaping the rewards…Returns. They aren’t fun. In fact, for most retailers, they’re the elephant in the warehouse – a painful yet unavoidable part of doing business. And while they may seem like just another operational necessity, returns are anything but neutral. They’re expensive, time-consuming, and often fraught with complexity, especially in a retail landscape where consumer expectations are higher than ever.