Kieran Howells

London

Head Of Content at HR Grapevine

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Articles

Endless Aisle Live 2025: Community, pragmatism and the art of possibility

3 weeks ago | retailgazette.co.uk | Kieran Howells

There are industry events that pass through the calendar with the kind of forgettable predictability that leaves attendees wondering if their time could have been better spent elsewhere. Endless Aisle Live is not one of them. Returning to London’s vibrant Soho district on 15 May 2025, the event, which was hosted by unified commerce experts NewStore, was designed not just to talk about the future of retail, but to step inside it.
Why food deliveries must meet consumers’ expectations

1 month ago | grocerygazette.co.uk | Kieran Howells

As the UK fast food and takeaway industry market size stands at a whopping £23.1 Billion in 2025, food delivery – to the office, home or remote – has become part of everyday life. In this fiercely competitive market, food delivery providers are seeking ways to differentiate their brands and get ahead of competitors.
Why clean data and AI fluency are retail’s next competitive edge

1 month ago | grocerygazette.co.uk | Kieran Howells

Retailers have never had more data at their fingertips, yet many still struggle to translate information into meaningful action. Ahead of a Grocery Gazette breakfast workshop in partnership with Advise, we sat down with the team to unpack how automation, data access and generative AI are reshaping the retail decision-making landscape.
The retail transformation gap: Why mid-sized and DTC brands are outpacing the giants

1 month ago | retailgazette.co.uk | Kieran Howells

Retailers understand the urgency of modernisation, yet insights from ‘The Race to Unified Commerce’ – a recent report by retail technology specialists PMC – expose a growing execution gap. As customer expectations evolve, it’s not the biggest players, but the most adaptable ones that are taking the lead. In a market defined by speed and connected experiences, mid-sized and digitally mature direct-to-consumer (DTC) brands are outperforming the legacy giants.
Retail Gazette's Boardroom community rolls into London next week

1 month ago | retailgazette.co.uk | Kieran Howells

Retail has always been fast-moving. It’s an industry full of professionals who thrive in vibrant chaos. However, in 2025, the pace of change is unlike anything the industry has faced before. From shifting consumer behaviour and supply chain uncertainty, to ongoing economic instability and legislation changes, retailers are being pushed to act quicker, think smarter, and build organisations that can move with the times. For many leaders, that’s easier said than done.
Endless Aisle Live makes its return to London this month

1 month ago | retailgazette.co.uk | Kieran Howells

Retail leaders know all too well that time is their most valuable currency. Between high-stakes decisions, team management, and navigating an ever-shifting landscape, stepping away from the day-to-day for an industry event is a gamble. It needs to pay back in real insight, not in glossy pitches or recycled talking points. This is precisely where the swiftly approaching Endless Aisle Live London event, owned and operated by unified commerce experts NewStore, looks to set itself apart.
Next-level CX: 5 must-have strategies for online retail in 2025

1 month ago | retailgazette.co.uk | Kieran Howells

Online retail in 2025 is shaping up to be a challenging arena. Among the quagmire of noise within the space, the brands that are cutting through aren’t just keeping up with change – they’re driving it. With consumers expecting instant gratification, deeper personalisation, and seamless interactions across every touchpoint, it’s vital that retailers evolve beyond transactions and create experiences that feel intuitive, engaging and frictionless.
5 things challenging retailers in pricing strategy

2 months ago | retailgazette.co.uk | Kieran Howells

When slashing price becomes the only lever a retailer pulls, value disappears and so do profits. That was the prevailing mood at a recent Retail Gazette roundtable, where a group of senior retail leaders gathered to debate the state of pricing strategy in 2025.
Listen: Transforming returns from a cost drain to a money maker

2 months ago | retailgazette.co.uk | Kieran Howells

Why smart retailers are reimagining their returns strategies – and reaping the rewards…Returns. They aren’t fun. In fact, for most retailers, they’re the elephant in the warehouse – a painful yet unavoidable part of doing business. And while they may seem like just another operational necessity, returns are anything but neutral. They’re expensive, time-consuming, and often fraught with complexity, especially in a retail landscape where consumer expectations are higher than ever.
5 things not to miss at the 2025 Retail Technology Show

2 months ago | retailgazette.co.uk | Kieran Howells

One of the most electric events on the global retail calendar is about to head to London once again. The Retail Technology Show 2025 lands at the ExCeL next week, promising two days of unmissable insights, innovation, and inspiration for every corner of the retail ecosystem.