Laura Autiero

May 13, 2024 | lexology.com | Alan Hughes |Laura Autiero

The Consumer Duty has been in place for almost ten months, although it no longer feels like a new requirement but something that has been with us for quite some time, particularly factoring in the implementation phase. That said, from our experience, many FCA and PRA regulated firms are still trying to grapple with what the Consumer Duty means for them in practice and how it impacts their daily regulated activities.