Lily Fang

1 month ago | knowledge.insead.edu | Lily Fang

This month’s research by INSEAD faculty includes strategies to implement better customer experience management and an analysis of the takeover market’s evolution. Other papers investigate the conditions under which human-AI ensembles can support managerial decision-making; how individuals reconcile identity conflicts in an entrepreneurial context; and the potential impact of class action lawsuits in the United States on financial markets abroad. 1.

1 month ago | knowledge.insead.edu | Lily Fang

This month, we feature four papers that challenge assumptions with real-world evidence. Regulatory restrictions can either stifle or spark innovation depending on specific circumstances; seeking customer feedback creates dramatic spillover benefits that boost profits; and activist pressure can decrease corporate compliance with sustainability regulations.

Jan 21, 2025 | knowledge.insead.edu | Lily Fang

In this month’s research picks, INSEAD faculty offer insights on improving asset pricing models and sales forecasting models, as well as how the extent of differences among banks affects financial stability. On the organisational front, they examine how artificial intelligence (AI) could impact strategic decision-making processes in firms and ways to prevent relational overload in organisations where employees can easily access colleagues and information. 1.

Dec 15, 2024 | knowledge.insead.edu | Lily Fang

Why do we resist trusting AI recommendations? How can we improve the pricing and approval process for new health technologies? In what ways does board risk oversight impact environmental and social performance? What effect do career transitions and frictions have on performance? And how do past negative experiences with creativity influence how creative we are? These are just some of the pressing and pertinent questions INSEAD professors have been exploring in their research.

Nov 17, 2024 | knowledge.insead.edu | Lily Fang

Diverse research findings by INSEAD faculty this month include a new strategy that could help improve tax collection and a way of improving the safety and reliability of AI in healthcare. Other research looks at how taking part in standard-setting organisations (SSOs) can help technology companies get better at forecasting. Another study examines why IPOs featuring at least one female director might have been underpriced.