Lily McIlwain

Oct 22, 2024 | hotelnewsresource.com | Lily McIlwain

Hotel Member Rates: Should They Stay or Should They Go? - Image Credit Unsplash+    It’s time to move away from relying on price as the main lever for your loyalty program. Instead, adopt a more strategic approach to discounting rates. Hoteliers running loyalty programs often use member rates as an incentive to attract more guests.

Sep 27, 2024 | hotelnewsresource.com | Lily McIlwain

How Hotels Are Displaying Resort Fees in the Wake of California\'s Junk Fee Law - Image Credit Unsplash+    Not sure how to present resort or amenity fees on your booking engine? See concrete examples of how other hotels are adapting to the hospitality industry's new pricing regulations. In July 2024, the California Junk Fee Law was passed with the goal of eliminating the confusion surrounding hidden fees in the hospitality industry.

Sep 25, 2024 | hotelnewsresource.com | Lily McIlwain

New EU Ruling Marks the End of Booking’s Price Parity Clauses    The European Court of Justice has ruled that Booking's EU parity clauses are gone for good. Learn what this means for hoteliers - from more pricing freedom to competition from smaller OTAs. On September 19th, Europe’s top court ruled against Booking.com’s use of parity clauses in their agreements with hotels.

Sep 18, 2024 | hotelnewsresource.com | Stewart Kiely |Lily McIlwain |Jim Lopolito |Mandy Murry

Resort Case Study: Master Planning a 99-Hectare Property in Southeast Asia - Image Credit Unsplash+    Master Planning, a 99 Ha large-scale estate in Indonesia, is a complex and ambitious undertaking requiring careful consideration, planning and financial backing. Mistakes during the initial phase can lead to costly delays, unsustainable development, and a failure to meet the project and stakeholders’ expectations.

Sep 3, 2024 | triptease.com | Lily McIlwain

It's not exactly easy to stay on top of the fast-paced world of metasearch. Facing stiff competition (to put it mildly) from Google's constantly-iterating travel product, the major metas are continuously testing out new features and models in order to reclaim their top-of-the-funnel stakehold. The latest significant test we've seen comes from trivago. The under-pressure metasearch has been trying out a new way of displaying its search results, which could obscure direct hotel prices.