Linda Hardesty

Denver

Executive Editor and Chief Analyst - Communications Technologies at Fierce Network

Editor-in-Chief for the Fierce Telecom Group. Opinions on Twitter are my own. I keep Twitter opened for telecom news tips and funny cat videos.

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Articles

Comcast Biz sees new revenue opportunity in private wireless services

1 week ago | fiercewireless.com | Linda Hardesty

Comcast Business is not typically thought of as a wireless providerBut the company has set up a private wireless network for UVAIt’s using CBRS spectrum, some of which is owned by the University of VirginiaComcast Business isn't your typical wireless provider, but in the face of sagging earnings and subscriber churn, a recent private wireless deal with University of Virginia (UVA) in Charlottesville, could be a sign of things to come.
Comcast Biz sees new revenue opportunity in private wireless services

1 week ago | fierce-network.com | Linda Hardesty

Comcast Business is not typically thought of as a wireless providerBut the company has set up a private wireless network for UVAIt’s using CBRS spectrum, some of which is owned by the University of VirginiaComcast Business isn't your typical wireless provider, but in the face of sagging earnings and subscriber churn, a recent private wireless deal with University of Virginia (UVA) in Charlottesville, could be a sign of things to come.
Altice’s Optimum fixes its customer service problems with AI

2 weeks ago | fiercewireless.com | Linda Hardesty

Altice announced it’s working to improve its customer service using AIIt's working with Google Cloud Platform and an AI customer service company called CrestaAnd it's also using a home-grown AI tool dubbed AVAOver the past few years, Altice’s Optimum broadband service has been dinged for poor customer service.
Altice’s Optimum fixes its customer service problems with AI

2 weeks ago | fierce-network.com | Linda Hardesty

Altice announced it’s working to improve its customer service using AIIt's working with Google Cloud Platform and an AI customer service company called CrestaAnd it's also using a home-grown AI tool dubbed AVAOver the past few years, Altice’s Optimum broadband service has been dinged for poor customer service.
Small broadband providers offer mobility services via 'Smart Towns'

2 weeks ago | fiercetelecom.com | Linda Hardesty

The Smart Town initiative was begun by the vendor CalixIt’s a way to provide Wi-Fi roaming throughout small communitiesBy offering a mobile value-add, small broadband providers can better compete against the likes of StarlinkYou’ve probably heard of smart cities, where a lot of public infrastructure, such as traffic lights, is connected to the internet. But have you heard of smart towns?
Small broadband providers offer mobility services via 'SmartTowns'

2 weeks ago | fiercewireless.com | Linda Hardesty

The SmartTown initiative was begun by the vendor CalixIt’s a way to provide Wi-Fi roaming throughout small communitiesBy offering a mobile value-add, small broadband providers can better compete against the likes of StarlinkYou’ve probably heard of smart cities, where a lot of public infrastructure, such as traffic lights, is connected to the internet. But have you heard of smart towns?
Small broadband providers offer mobility services via 'Smart Towns'

2 weeks ago | benton.org | Linda Hardesty

You’ve probably heard of smart cities, where a lot of public infrastructure, such as traffic lights, is connected to the internet. But have you heard of smart towns? A few small broadband providers have banded together in a Smart Town Alliance to bring a form of community Wi-Fi to their rural communities, and they’re hoping to create a trend where many small broadband providers join their initiative.
Small broadband providers offer mobility services via 'Smart Towns'

2 weeks ago | fierce-network.com | Linda Hardesty

The Smart Town initiative was begun by the vendor CalixIt’s a way to provide Wi-Fi roaming throughout small communitiesBy offering a mobile value-add, small broadband providers can better compete against the likes of StarlinkYou’ve probably heard of smart cities, where a lot of public infrastructure, such as traffic lights, is connected to the internet. But have you heard of smart towns?
Starlink gets aggressive with free gear for new broadband customers

2 weeks ago | fiercewireless.com | Linda Hardesty

Starlink is offering free gear to new broadband customers in areas where it has excess capacityThe customers have to commit (and pay for) a 1-year planOne consultant thinks Starlink could be a great stop-gap measure for unserved customers, even as BEAD progresses with fiber for the longer-termIt looks like Starlink is striving to gain market share for its home broadband offering, both across the U.S. and globally.
Starlink gets aggressive with free gear for new broadband customers

2 weeks ago | fiercetelecom.com | Linda Hardesty

Starlink is offering free gear to new broadband customers in areas where it has excess capacityThe customers have to commit (and pay for) a 1-year planOne consultant thinks Starlink could be a great stop-gap measure for unserved customers, even as BEAD progresses with fiber for the longer-termIt looks like Starlink is striving to gain market share for its home broadband offering, both across the U.S. and globally.