Lisa Morgan

Sedona

Journalist at Freelance

Seasoned tech industry observer and advisor.

Articles

How to Choose the Right LLM

1 week ago | informationweek.com | Lisa Morgan

Many enterprises are realizing impressive productivity gains from large language models, but some are struggling with their choices because the compute is expensive, there are issues with the training data, or they’re chasing the latest and greatest LLM based on performance. CIOs are now feeling the pain. “One of the most common mistakes companies make is failing to align the LLM selection with their specific business objectives.
Quell AI Fears by Making Learning Fun

3 weeks ago | informationweek.com | Lisa Morgan

Effective technology leadership today prioritizes people as much as technology. Just ask Angelic Gibson, CIO at accounts payable software provider AvidXchange. Gibson began her career in 1999 as a software engineer and used her programming and people skills to consistently climb the corporate ladder, working for various companies including mattress company Sleepy’s and cosmetic company Estee Lauder.
FICO Chief Analytics Officer Scott Zoldi has spent the last 25 years at HNC and FICO (which merged) leading analytics and AI at HNC FICO is well known in the consumer sector for credit scoring, while the FICO Platform helps businesses understand their cus

1 month ago | informationweek.com | Lisa Morgan

FICO Chief Analytics Officer Scott Zoldi has spent the last 25 years at HNC and FICO (which merged) leading analytics and AI at HNC FICO is well known in the consumer sector for credit scoring, while the FICO Platform helps businesses understand their customers better so they can provide hyper-personalized customer experiences. “From a FICO perspective, it’s making sure that we continue to develop AI in a responsible way,” says Zoldi.
How Today’s CIOs are Upskilling

1 month ago | informationweek.com | Lisa Morgan

The chief information officers’ role is more important than ever. To stay on top of their game, they need to continually upskill. This is what they’re doing. The accelerating pace of technology innovation and business, coupled with an ever more complex tech stack requires chief information officers to stay current, so they understand what’s best for the business and why at any given moment.
Why Vendor Relationships Are More Important Than Ever for CIOs

1 month ago | informationweek.com | Lisa Morgan

Vendor relationships have been changing over the years, with more vendor organizations becoming consultative in nature. For decades companies have been adding a service arm to expand their share of wallet, a KPI that doesn’t necessarily benefit customers. The ultimate test of a vendor’s value is the business value realized as the result of the partnership. “Vendor relationships are more important than ever before,” says AJ Thompson, chief commercial officer at IT consultancy any Northdoor.
Compliance Isn’t Enough for Healthcare AI

1 month ago | informationweek.com | Lisa Morgan

In the healthcare industry, compliance falls short as an AI strategy. Chief AI officers, CIOs, and CISOs need to prioritize responsible AI usage to minimize potential data breaches that could not only lead to fines and litigation, but also reputational damage. “It’s really a trust factor,” says Dave Meyer, chief data and AI officer at value-based care platform Reveleer. “[Public healthcare information or] PHI is paramount in healthcare, so we have to treat it responsibly.
What Happens When AI Is Used as an Autonomous Weapon

1 month ago | informationweek.com | Lisa Morgan

Threat actors are using AI to launch more cyberattacks faster. Recently, they’ve employed autonomous AI to raise the bar even further, putting more businesses and people at risk. And as more agentic models are rolled out, the malware threats will inevitably increase, putting CISOs and CIOs on alert to prepare. “The increased throughput in malware is a real threat for organizations.
How Data Silos Impact AI and Agents

1 month ago | informationweek.com | Lisa Morgan

AI, including agentic AI, continues to rise in popularity, but without the right foundation, enterprises are taking unnecessary risks. Here’s what CIOs need to know. Data silos have been plaguing organizations since before the data analytics gold rush. Sadly, data silos remain an issue in many organizations, which calls into question the reliability of AI outputs.
Who Makes the Best Citizen Developers?

1 month ago | informationweek.com | Lisa Morgan

Citizen development helps organizations realize greater efficiency. To identify citizen developer potential, CIOs should consider personality traits over roles. Low-code/no-code platforms have given rise to the “citizen developer” -- a power user of tools such as Microsoft Excel. In other cases, this person tends to be someone who needs an immediate solution, has an idea in mind, and isn’t afraid to try something new to turn their dream into a reality.
How WFH and RTO Burnout Differ

1 month ago | informationweek.com | Lisa Morgan

Today’s professionals are under constant pressure to improve their efficiency as the pace of business accelerates. Burnout is a common thing as workers try to multitask across several platforms and communication channels, often simultaneously, amid personal challenges such as caregiving and in-office politics. Notably, burnout symptoms differ, depending on whether employees work from home (WFH) or have been subject to return to office (RTO) mandates.