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Luke Williams

New Jersey

Senior Director, CX Measurement and Insight Strategy at Microsoft News

NYT + USA Today Bestseller. Global thought leader #customerexperience science + practice. #CX #Strategy #analytics (views+data = mine) (problems = yours)

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Articles

  • 2 days ago | brecon-radnor.co.uk | Luke Williams

    The Duke of Wellington statue in Brecon, which is due for renovation later this year. Inset: Powys County Councillor Iain McIntosh has criticised Welsh Government guidance on public commemorations (BTC/PCC)A Powys county councillor has criticised Welsh Government guidance on public commemorations, warning it could open the door to politicised decisions about historic monuments - despite Brecon Town Council confirming it has no plans to remove the Duke of Wellington statue.

  • 2 days ago | brecon-radnor.co.uk | Luke Williams

    Pupils and staff at Llanfaes Primary School celebrate their outstanding Estyn report (B&R)Llanfaes Primary School has been praised by inspectors for its “caring ethos” and the “exemplary behaviour” of its pupils, following a recent visit from Estyn. The glowing report, which was published at the end of May after the inspection took place in March, highlights the school’s strong leadership, supportive staff, and commitment to pupil wellbeing.

  • 3 days ago | brecon-radnor.co.uk | Luke Williams

    BBC Radio Wales’ Lucy Owen and BBC Radio Cymru’s Shân Cothi are leading awards (BBC Cymru Wales)Two Powys-based community heroes have been shortlisted for this year’s BBC Cymru Wales Make a Difference Awards – a celebration of everyday people making a powerful impact in their local communities.

  • 3 days ago | brecon-radnor.co.uk | Luke Williams

    A cheque for £3,065 to Wales Air Ambulance was presented at the charity’s Dafen base (WAA)A Llandovery man has raised more than £3,000 for Wales Air Ambulance after the charity helped save the life of his father-in-law, who suffered catastrophic injuries in a fall from a shed roof.

  • 3 days ago | brecon-radnor.co.uk | Luke Williams

    James Evans MS and First Minister Eluned Morgan clashed in the Senedd over public spending (Senedd.tv)A row over government spending broke out in the Senedd yesterday as James Evans accused the Welsh Labour Government of wasting taxpayers’ money. Mr Evans, Conservative MS for Brecon and Radnorshire, asked at the Senedd what the Government is doing to “identify and eliminate wasteful spending and reduce bureaucracy” across its departments and publicly-funded bodies.

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Luke Williams
Luke Williams @LukeWilliamsCX
18 Nov 23

RT @BasedMikeLee: Liz, we’ve seen footage like that a million times. You made sure we saw that—and nothing else. It’s the other stuff—wh…

Luke Williams
Luke Williams @LukeWilliamsCX
31 Aug 23

Rumors now swirling on an @NHL team to SLC… such a good option. Instant rivalry with COL and VGK (and PHX if it’s not re-lo’d). But also sneaky rivalries with other tech hubs in SEA and SJS! #SLC Hope Ryan actually gets that done, would be awesome for the sport and city.

Luke Williams
Luke Williams @LukeWilliamsCX
13 Aug 23

Turns out I know some famous people. Congrats, @marinakoren!

Marina Koren
Marina Koren @marinakoren

This is truly a dream come true! There's no other beat in the universe I'd rather cover. Going somewhere to weep now.