Lynne Leggett

Jan 24, 2024 | dentaleconomics.com | Jeffrey C. Hoos |Pamela Maragliano-Muniz |Todd Davis |Lynne Leggett

We all have so much knowledge, and we want to tell our patients what we know. We have invested so much money in technology, which we have been told we need to sell to our patients: digital x-rays, digital images, and digital cosmetic makeovers. But I have found that the technology we have should only be used to inform the patient of the information that we have already gathered. Are you telling, selling, or informing? Let me explain with a story.

Jan 23, 2024 | dentaleconomics.com | David Phelps |Todd Davis |Lynne Leggett |Joshua Austin

You invested significant amounts of time, money, and resources to graduate from dental school and practice dentistry. It took many years to become degreed, licensed, and ready to build your long-awaited practice with the commensurate lifestyle. At this point, many docs shift in mindset from development to execution, the vision quickly turns to gross revenue, profits, and efficient scheduling.

Jan 22, 2024 | dentaleconomics.com | Joshua Austin |Todd Davis |Lynne Leggett |David Phelps

My wife is also a dentist, but we don’t practice together. She has her own practice, a multidoc, multispecialty monster—six docs in the office, including specialists, 17 treatment rooms, and a team of almost 30 people. They produce some big numbers, and that kind of production means they order a lot of supplies, lab work, implants, and more. Because of their volume, she has negotiated with different companies for lower rates.

Jan 22, 2024 | dentaleconomics.com | Lynne Leggett |Todd Davis |Joshua Austin |David Phelps

I find that most aspects of dental office culture are not taught in dental school. In fact, it is those nonclinical considerations that tend to keep you awake at night. As a seasoned basketball coach and strategic business coach for more than 25 years, it is in my nature to look at teams and team culture from that perspective. I approach solutions to these concepts as a true coach, and I teach dentists leadership using the coaching model.

Jan 22, 2024 | dentaleconomics.com | Todd Davis |Lynne Leggett |Joshua Austin |David Phelps

The world we live in becomes more digitized every day. Dentistry is no different. For those of us who went to dental school in an analog age, implementing these innovations can seem daunting and it is often easier to stick with what has worked well for us in the past. This state of mind may seem safe, but it can lead to less predictable outcomes for your patients and higher overhead for your office.