Mandy Langfield

Bristol

Managing Editor at Air Med & Rescue

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Articles

Interview: Practicing at the highest level

Nov 4, 2024 | airmedandrescue.com | Mandy Langfield

What’s your background in the medical sector, and what attracted you to the air medical industry? My background began with an early career in emergency services, first as a Junior Firefighter during high school, then first responder, Emergency Medical Technician (EMT), and Advanced EMT while I was in nursing school. Once I graduated from nursing school, I immediately enrolled in a paramedic program, and have been licensed as both a nurse and paramedic for the past 15 or so years.
Interview: Innovation and sustainability - the axis of the future of flight

Nov 4, 2024 | airmedandrescue.com | Mandy Langfield

What is your current role, and what does it involve? I lead strategic relationships and business development for Bristow’s advanced air mobility (AAM) segment. In this role, I support Bristow’s global AAM efforts by collaborating with manufacturers, industry partners, government, and other key global stakeholders to develop and support the successful launch of AAM aircraft within Bristow’s fleet. How is Bristow developing its AAM sector?
Interview: Robert Gallagher, the US Travel Insurance Association (USTIA)

Nov 3, 2024 | itij.com | Mandy Langfield

Can you share a brief rundown of your career so far? Who have you worked for, in what positions, and where you are currently? I began my travel industry career 45 years ago with Delta Air Lines working as a part-time ramp service agent at Boston’s Logan Airport. My time at Delta spanned 25 years in positions of increasing responsibility with airport operations, passenger service, marketing, finance, and sales and distribution.
Interview: David Rivelis, Xodus Travel Insurance Services

Nov 3, 2024 | itij.com | Mandy Langfield

Could you share a bit of your professional background, and how you came to your current role? I began my insurance career in 1994 and quickly found a niche in the travel insurance sector. Our travel insurance distribution division, CanAm Insurance, rapidly took shape, which eventually led to the development of the assistance, claims and cost containment third-party administrator (TPA) Active Care Management (ACM) being scaled.
Interview: Military to civilian: a life in air medical repatriation

Oct 1, 2024 | airmedandrescue.com | Mandy Langfield

What’s your professional career history; and how did you progress to your current position with Flight Medic UK? I sent my CV to Flight Medic UK after I had found them on the internet. They kindly called me back and offered to take me onboard. I was so pleased as I had found it impossible before this to break into the civilian air medical world. The following year they offered to promote me to Chief Flight Nurse. I was delighted to take on this role. They are a wonderful company to work with.
Interview: The only way is up

Oct 1, 2024 | airmedandrescue.com | Mandy Langfield

How is the company planning to expand its operations in the future? We are aiming at a rapid pan-India expansion divided into phases over the next three years. This includes connecting additional routes as well as increasing the frequency of existing routes. We’re also ramping up several of our operations, such as our air medevac services, and increasing connections to more pilgrimage sites and leisure destinations, as domestic tourism is at an all-time high.
CONNEX Assistance expands services in Africa

Sep 3, 2024 | itij.com | Mandy Langfield

CONNEX Assistance, a provider of comprehensive medical, travel and technical assistance in the Middle East and Africa, has extended its coverage area to include several more countries in Sub-Saharan Africa. The company now includes Angola, Ivory Coast, Djibouti, Kenya, Senegal and Tanzania among its list of serviced nations. CONNEX will be providing comprehensive assistance services with a primary focus on medical assistance and repatriation.
Embracing change in the fight against wildfire

Aug 1, 2024 | airmedandrescue.com | Mandy Langfield

First of all, please could you share some key pieces of information about Neptune Aviation Services – number of employees, aircraft, and scope of operations? Neptune Aviation Services is located in Missoula, Montana, and started in aerial firefighting in 1994. We are celebrating our 30th anniversary this year, and currently have more than 220 employees, which includes 37 airtanker pilots.
THIA’s first Canadian conference a sold-out success

Jul 21, 2024 | itij.com | Mandy Langfield

Another successful THIA annual conference is in the history books. This year’s event was a departure from typical THIA conferences in several ways, the most notable being it was the first time in the association’s 25-year history that it was held on Canadian soil.
UK travel insurance complaints rise, but 99.993% of people have no complaints at all

Jul 16, 2024 | itij.com | Mandy Langfield

The FOS said it received 4,466 complaints about travel insurance in the last financial year (2023/24). In the past 10 years, the only time that figure has been higher was when complaints surged due to the disruption caused by the Covid-19 pandemic. It demonstrates that, so far, complaint levels have remained higher than pre-pandemic levels – with cases primarily driven by people dissatisfied with insurers declining their claims.