Marc Rapport

3 days ago | creditunions.com | Marc Rapport

Top-Level TakeawaysUVA Community Credit Union’s teen account includes account tools, education, and safeguards. Digital-first onboarding and social media strategies target teenagers and parents. Parental involvement and peer influence are both key to program success. Teens in Virginia just got a financial upgrade. UVA Community Credit Union ($1.5B, Charlottesville, VA) is putting plastic in their pockets and money smarts in their minds with a new checking account made just for them.

3 days ago | creditunions.com | Marc Rapport

I would tell anyone that I’m a business leader, and my expertise happens to be in human resources. Lori Smith joined Community First Credit Union of Florida ($2.8B, Jacksonville, FL) in July 2021 with more than 20 years of experience in staff development and relations. The chief human resources officer previously held the role of vice president of HR and organizational development at United Way of Northeast Florida and regional HR manager for State Farm Insurance.

1 month ago | creditunions.com | Marc Rapport

Taking the helm as CEO of a financial institution is a challenging transition, even for the most seasoned executives and especially when succeeding a long-tenured predecessor. Susan Gruber stepped into that leadership role at UVA Community Credit Union ($1.5B Charlottesville, VA) in May 2022, after the 22-year tenure of the retiring Alison DeTuncq.

2 months ago | creditunions.com | Marc Rapport

Top-Level TakeawaysCredit union data analytics guides branch decisions at Lake Trust. Predictive models that integrate multiple data sources enhance loan performance“Big data” is long past its heyday as a buzzword in the financial services industry. For credit union data analytics, leveraging vast stores of internal and external data is more standard practice than emerging trend.

2 months ago | creditunions.com | Marc Rapport

Financial institutions collect huge amounts of data, and the savviest among them are constantly refining ways to extract value and insight from that treasure trove of information. Credit unions are no exception. At a recent executive roundtable hosted by Callahan & Associates, credit union leaders shared analytical pitfalls and progress with one another.