
Marisa Garcia
Founder, Editor and Writer at Flight Chic
Senior Contributor at Forbes
Aviation industry writer and analyst. | 📰: https://t.co/t3HrMj0IH7 | ✈️: https://t.co/Uuo8oL1nPx @designerjet | 📠: [email protected]
Articles
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2 weeks ago |
forbes.com | Marisa Garcia
WASHINGTON, DC - JUNE 04: U.S. President Donald Trump speaks to guests from the South Portico of the ... More White House during an event on the South Lawn on June 04, 2025 in Washington, DC. Trump held the “Summer Soirée” for guests, including government staffers, to visit the grounds and enjoy the recent onset of summer heat.
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3 weeks ago |
forbes.com | Marisa Garcia
An American Airlines plane arrives at Jose Marti International Airport becoming the first ... More Miami-Havana commercial flight in 50 years, coinciding with the beginning of the tributes to late Cuban leader Fidel Castro, on November 28, 2016 in Havana.
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1 month ago |
phocuswire.com | Marisa Garcia
The points-based loyalty program—once the gold standard ofguest retention—may no longer be the universal magnet it once was. In today’sfractured hospitality landscape, loyalty is becoming more personal, digital andincreasingly shaped by real-time guest expectations. A common theme emerged across interviews with hospitalityand loyalty experts: Programs mustevolve or risk irrelevance.
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1 month ago |
turizmoteka.hr | Marisa Garcia |Marisa García
The points-based loyalty program—once the gold standard ofguest retention—may no longer be the universal magnet it once was. In today’sfractured hospitality landscape, loyalty is becoming more personal, digital andincreasingly shaped by real-time guest expectations. A common theme emerged across interviews with hospitalityand loyalty experts: Programs mustevolve or risk irrelevance.
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1 month ago |
hotel.report | Marisa Garcia |Marisa García
A common theme emerged across interviews with hospitality and loyalty experts: Programs must evolve or risk irrelevance. Tech-enabled personalization and hybrid loyalty frameworks are now mission-critical for hotels, and brand engagement rules are changing. Generational fault lines: Who still cares about points? For some travelers, points still hold value—especially among older demographics and corporate road warriors.
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