Mark Craft

3 weeks ago | kamcity.com | Mark Craft

Research from data analytics company Euromonitor International and Semrush has underscored the impact of online shopping on the FMCG sector. According to The Future of FMCG E-commerce in 2025 report, digital platforms have become the primary consumer touchpoint. Based on Euromonitor International’s Voice of the Consumer: Lifestyles Survey 2024, price, free shipping, and the ability to order at any time are the top motivations for online shopping.

3 weeks ago | kamcity.com | Mark Craft

Amazon wants customers to know that artificial intelligence is not just for writing college essays. In a series of announcements this week, Amazon demonstrated how stockroom robots, delivery people and its sprawling warehouses will all benefit from a hefty dose of artificial intelligence, speeding packages to customer doorsteps. Read the full article on the USA Today website

3 weeks ago | kamcity.com | Mark Craft

A new report published by the British Retail Consortium (BRC) lays bare the threats to retail employment, which has plummeted by over 350,000 since 2015. This is nearly ten times bigger than the total number of jobs in the steel industry, where government has made repeated interventions to prevent factory closures and save British jobs.

3 weeks ago | kamcity.com | Mark Craft

Amazon has made a commitment to the Competition and Markets Authority (CMA) to enhance its existing systems for tackling fake reviews, which are now explicitly banned under the Digital Markets, Competition and Consumers Act (DMCCA). The undertakings also tackle CMA concerns about ‘catalogue abuse’. This is where sellers hijack the reviews of well-performing products and add them to an entirely separate and different product in order to falsely boost its star rating and mislead consumers.

3 weeks ago | kamcity.com | Mark Craft

Co-op Wholesale (formerly known as Nisa) and motorway service area operator Roadchef have begun their nationwide store rollout following the announcement of their partnership in April. The first of eight new convenience stores opened yesterday at Roadchef Norton Canes, marking the initial phase in relaunching the former SPAR sites as Co-op branded outlets. The new store also marks the public unveiling of Co-op Wholesale’s newest fascia identity.