Mark Daoust
Host at The Quiet Light Podcast
Founder of @quietlightinc and father of s̶e̶v̶e̶n̶, e̶i̶g̶h̶t̶, nine kids. I tweet about business, parenthood, time management, and #pkm.
Articles
-
Mar 20, 2024 |
banoyi.com | Mark Daoust
Negotiating the sale of a company requires more than technical negotiation techniques; it requires tact, diplomacy, and, most importantly, a human touch. Originally published July 7, 2016If you analyze your life, you will realize that your entire day consists of negotiations. Mostly, it’s low-stakes, like persuading the kids to get ready for school or calling the phone company to ask for a lower phone plan. They’re important, but easy to master.
-
Mar 20, 2024 |
customerthink.com | Mark Daoust
The role of CCO has historically been viewed as a bridge between the customer and the business, primarily focusing on customer service and corporate feedback. However, the digital revolution and subsequent acceleration of consumer expectations have expanded the CCO’s role to include not just customer service but also experience (CX), loyalty, and long-term engagement strategies.
-
Feb 20, 2024 |
smartcustomerservice.com | Mark Daoust
Shifting consumer expectations and a rise in innovative technology have fundamentally transformed the chief customer officer (CCO) role. Once seen primarily as a support function, this role has evolved into a leadership powerhouse across virtually every industry. In a world where customer feedback is instantaneous and expectations are higher than ever, the CCO's role has increased in both complexity and influence.
-
Mar 13, 2023 |
mediaonemarketing.com.sg | Mark Daoust
-
Feb 28, 2021 |
podcasts.apple.com | Mark Daoust
Try JournoFinder For Free
Search and contact over 1M+ journalist profiles, browse 100M+ articles, and unlock powerful PR tools.
Start Your 7-Day Free Trial →X (formerly Twitter)
- Followers
- 3K
- Tweets
- 6K
- DMs Open
- No
Employee Retention Credit solicitors have quickly become my least favorite solicitors.
One of the many reasons I love @Obsidian.
Data not collected. Which iOS apps do you use that collect no data? https://t.co/NtKTQY65OU
Embrace the uncomfortable. Remembering our mortality drives us to live life with the right priorities. Life is bigger than just entrepreneurship. #MementoMori
