Mark Feffer

Philadelphia

Editor and Publisher at HCM Technology Report

Contributing Analyst at 3Sixty Insights

Editor and Publisher and Founder at WorkforceAI.News

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Articles

AI Is Restructuring HR. How It's Affecting the Workforce

1 week ago | vktr.com | Mark Feffer

Employers are taking advantage of AI to not only improve how people work but to restructure their workforce. A few headlines show how this is being done. Few HR leaders today will argue about how artificial intelligence will affect HR. Analysts and industry media speculate relentlessly about that. What gets less attention is the effect streamlined HR has on the rest of the company. Inside and outside HR, AI’s effect on the workforce is still up for debate.
Podcast: SuccessFactors' Maryann Abbajay on What Customers Need

2 weeks ago | hr.com | Mark Feffer

Posted by Mark FefferPosted on Thursday, 05-22-2025 3:32 am Currently 0.0/5 Stars.
Roundup: SAP Puts Joule Everywhere, But Sees Humans as ‘Deciders’

2 weeks ago | hr.com | Mark Feffer

Posted by Mark FefferPosted on Thursday, 05-22-2025 3:28 am Currently 4.0/5 Stars. 1 2 3 4 5 4.0 from 2 votes The company showed off enhancements that make Joule “omnipresent” across its platform.
Podcast: SuccessFactors' Maryann Abbajay on What Customers Need

2 weeks ago | workforceai.substack.com | Mark Feffer

Current time: 0:00 / Total time: -17:21Audio playback is not supported on your browser. Please upgrade. SAP is holding its Sapphire conference in Orlando this week, and today I’m talking with Maryann Abbajay, the chief revenue officer at SuccessFactors. We’re going to talk about a lot of things involving AI in the enterprise. Things like suites versus point solutions, integration, how sensitive customers are about security and, in general, what they want. That’s on today’s edition of PeopleTech.
Roundup: SAP Puts Joule Everywhere, But Sees Humans as ‘Deciders’

2 weeks ago | workforceai.substack.com | Mark Feffer

SAP is moving toward offering a single, cross-platform interface as it continues to expand the availability of its generative AI copilot Joule. At this week’s SAP Sapphire conference, the company showed off enhancements that make Joule “omnipresent” across its platform, including a connection to SAP WalkMe that studies user behavior and anticipates their needs before they arise.
ServiceNow Adds Soul Machines AI Avatars to its Marketplace

2 weeks ago | hr.com | Mark Feffer

Posted by Mark FefferPosted on Wednesday, 05-21-2025 10:35 am Currently 0.0/5 Stars. 1 2 3 4 5 0.0 from 0 votes Human-like interaction joins with digital workflows.
Most Executives Regret AI-Related Layoffs

2 weeks ago | workforceai.substack.com | Mark Feffer

Business leaders are moving quickly to implement AI-based solutions even when they don’t understand the technology’s impact. Consider: More than half of the executives who oversaw AI-related layoffs think they made a mistake. Of the 39% who reduced headcount, 55% say they made wrong decisions along the way. Upgrade to Paid
AI Is Restructuring HR. How It's Affecting the Workforce

2 weeks ago | reworked.co | Mark Feffer

Employers are taking advantage of AI to not only improve how people work but to restructure their workforce. A few headlines show how this is being done. Few HR leaders today will argue about how artificial intelligence will affect HR. Analysts and industry media speculate relentlessly about that. What gets less attention is the effect streamlined HR has on the rest of the company. Inside and outside HR, AI’s effect on the workforce is still up for debate.
ServiceNow Adds Soul Machines AI Avatars to its Marketplace

3 weeks ago | workforceai.substack.com | Mark Feffer

ServiceNow added San Franciso-based Soul Machines’ Experiential AI Agents Connector to its store, allowing customers to use intelligent avatars with its digital-workflow platform. As a result, users will be able to create AI-based avatars that, the company says, offer “the full capabilities of humans and machine collaboration.”Soul Machines is among a growing number of solutions that allow users to work with an intelligent avatar that looks, sounds and behaves like a person.
Roundup: Phenom’s New Product Confronts AI-Based Candidate Cheating

3 weeks ago | workforceai.substack.com | Mark Feffer

Phenom announced an agentic AI tool that can detect in real time candidates who cheat during the interview process. The company said it’s the HR tech industry’s first solution of its kind. The tool confronts a tough problem, or at least one aspect of it: According to Capterra, 83% of the candidates who use AI in their job search admit to having it somehow exaggerate or lie about their skills.