
Martin Peers
Contributor at The Briefing
NY Bureau Chief at The Information
Columnist and editor at The Information, WSJ alumnus, longtime media reporter
Articles
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3 days ago |
theinformation.com | Martin Peers
Source: BloombergKlarna, the Swedish buy-now pay-later fintech firm, is pulling back on AI as a replace for customer service staff. In an interview with Bloomberg, CEO Sebastian Siemiatkowski said Klarna’s emphasis on cost control had led to “lower quality.”Siemiatkowski said that Klarna’s customers had to know they could always reach a human if they had to. As a result, Klarna is testing the hiring of a new group of employees hired remotely, Bloomberg reported.
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4 days ago |
theinformation.com | Martin Peers
Source: The InformationGoogle has settled a data privacy lawsuit with the state of Texas with a payment of $1.375 billion, the state’s attorney-general, Ken Paxton, announced on Friday.
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5 days ago |
theinformation.com | Martin Peers
This summer is likely to be a bit of a tense time at Google’s Mountain View, Calif., headquarters. The company is awaiting a judge’s ruling on what shackles to put on the company’s search business to curb its monopoly, which the court previously ruled was illegal. A three-week trial deciding on those shackles wrapped up on Friday in a Washington courtroom, and the judge is expected to issue his final decision by August.
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6 days ago |
theinformation.com | Martin Peers
Artificial intelligence scientists and researchers, make room. You’re about to get an influx of new colleagues from the world of advertising and marketing, as the headlong race for AI dominance moves into a new, more commercial, phase. Exhibit A: As we scooped today, veteran marketing executive Mark D’Arcy, who spent a decade at Meta Platforms helping ad clients figure out ad campaigns to run on its apps, has joined Microsoft to help market the Copilot AI chatbot.
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6 days ago |
theinformation.com | Martin Peers
Source: The InformationInstacart shares fell 4% on Thursday morning, hours after the grocery-delivery firm confirmed that CEO Fidji Simo was stepping down, with her successor yet to be named. OpenAI announced late Wednesday night Simo, a member of the AI company’s board, was joining in the newly created position of CEO of OpenAI Applications. Simo is staying at Instacart for a couple of months, she said in a letter to staff posted on Instacart’s web site.
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In court today, @erinwoo got internal data showing how Google's Gemini lags ChatGPT https://t.co/S8PIRGmJKM

Good story on WBD's Max by @JBFlint here but it seemed to end abruptly... what happened? https://t.co/phv9QtvjV3

Thank you Judge Brinkema for wiating until a quiet news day to issue her long awaited Google ad tech ruling....our story by @catherineperlo1 https://t.co/NG3sqPMgGa