Martina Conlon

Jan 10, 2024 | datos-insights.com | Benjamin Nestor |Nancy Casbarro |Martina Conlon

The financial services industry in 2023 was defined by playing catch up to rapidly evolving technology in an increasingly competitive environment. Heading into 2024, commercial banking is set to focus on much of the same – though with accelerating dynamics certain to intensify pressure on financial institutions (FIs) and business end users.  Modernization efforts centered on payments and other financial processes are top priorities for FIs and businesses.

Jan 9, 2024 | datos-insights.com | Nancy Casbarro |Martina Conlon

Life insurance is famous for adapting to changes slowly. For years, many of the challenges insurers face have been constants, and this is also true of 2024: competition for talent, preserving institutional expertise, managing technical debt, controlling costs, and meeting ever-rising consumer expectations for digital sales and transactions. But some elements of the environment are new.

Jan 9, 2024 | datos-insights.com | Martina Conlon |Nancy Casbarro

The property/casualty industry faces an array of business challenges heading into 2024. In addition to challenging underlying economics, insurers will need to navigate a tightening reinsurance market offering less protection, climate change fueling more frequent and severe natural disasters, talent challenges leaving key positions unfilled, and customers demanding better services and faster claims processing.

May 10, 2023 | aite-novarica.com | Martina Conlon

Insurers can no longer ignore the new core ecosystem that is boosting carrier performance by driving impactful improvements to loss ratios. Leading carriers are increasing their IT investment to implement new and innovative technologies but the key to success will be how they prioritize where that investment goes.