McKayla Girardin

Oct 31, 2024 | smallbusiness.chron.com | McKayla Girardin

Struggling with how to choose a CRM? Learn eight simple steps to select the best CRM for your business’s growth and success. Maskot/Getty Images/MaskotChoosing a CRM for your small business can feel daunting, with many options and factors to consider. However, if you follow a few best practices, the process can be straightforward and productive — and you may end up better understanding your business and customers in the process. One key point to remember: There’s no one-size-fits-all CRM solution.

Sep 30, 2024 | smallbusiness.chron.com | McKayla Girardin

Explore the top project management trends for small businesses. Learn how AI, resource management, and cybersecurity can improve project outcomes. Maskot/Getty ImagesWhether it's a new dance on TikTok or a technological breakthrough, trends are a core part of daily life, and the project management landscape is no different. Understanding current trends in project management can influence goals and inspire action — which could lead to bigger and better outcomes for your business.

Sep 30, 2024 | smallbusiness.chron.com | McKayla Girardin

Boost your CRM strategy and customer experience with these expert tips and tactics for improving customer satisfaction and streamlining processes. Morsa Images/Getty ImagesDeveloping personalized experiences with your customers is pivotal to establishing a well-loved and long-lasting brand. Customers don’t want to feel like they’re just another number in your business’s cash flow — they want bespoke and individualized service that addresses their personal needs.

Sep 12, 2024 | smallbusiness.chron.com | McKayla Girardin

Get ahead of project management challenges with our expert advice on overcoming scope creep, accountability issues, and team conflicts. Iparraguirre Recio/Getty ImagesMany project management challenges center around communication issues and planning. Challenges like budget constraints, team skill gaps, and scope creep can kill a project before it gets off the ground. Unfortunately, today's modern world may exacerbate some challenges in project management.

Jul 9, 2024 | chron.com | McKayla Girardin

Progressive has affordable rates, a solid reputation, good discounts, and robust auto coverage. Hispanolistic/Getty ImagesProgressive Car Insurance at a glanceProgressive is the second largest car insurance company in the U.S. It offers a range of insurance types in all 50 states and the District of Columbia. Although Progressive isn’t the cheapest insurer we analyzed, it still has many car insurance discount opportunities and a wide range of other coverage types, making it a top car insurer.