Megan McKoy-Noe

Jan 14, 2025 | pioneerutilityresources.com | Megan McKoy-Noe

Artificial intelligence is no longer a fad. Open AI, Anthropic, Gemini, Perplexity, Adobe Firefly, Microsoft CoPilot and many other AI tools are changing the landscape of utility communications. Staying ahead of the curve isn’t just an advantage. It’s a requirement. Are you ready? AI agents debuted in late 2024, moving what’s possible from casual conversations to action.

Dec 18, 2024 | pioneerutilityresources.com | Megan McKoy-Noe

What You’ll LearnWhen you have multiplebroadband competitors pulling potential subscribers away, how do you set your story apart? Hear how Georgia’s Tri-CoGo turned powering food trucks, fireworks shows and parks and recreation spaces into a way to build brand awareness in its community. Guest Speaker Greg Mullis Show NotesTranscripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources.

Dec 4, 2024 | pioneerutilityresources.com | Megan McKoy-Noe

What You’ll LearnThe broadband packages at SCTelcom don’t focus on speed. Instead, they highlight experiences like the connected family, high techies, home tech starter and a package for a simple and secure experience. Wendy Crenner shares how her team uses the power of narratives to connect with subscribers. Guest Speaker Wendy Crenner Show NotesTranscripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources.

Nov 20, 2024 | pioneerutilityresources.com | Megan McKoy-Noe

What You’ll LearnIs your consumer service team built to care? Scott Paul, of Beacon Broadband, shares how he uses team building and mentoring to turn his frontline team into storytelling specialists! Guest Speaker Scott Paul Show NotesTranscripts have been lightly edited for clarity and readability. Intro: A production of Pioneer Utility Resources. StoryConnect, helping communicators discover ideas to shape their stories and connect with their customers.

Oct 30, 2024 | pioneerutilityresources.com | Megan McKoy-Noe |Andy Johns

Want your broadband story to stand up to competition? Plan backwards, support outdoor community connections, focus on people over product and ask better questions. Earlier this month, 3,000 broadband storytellers met in Las Vegas to try their luck with broadband marketing ideas at the Calix ConneXions Conference. Calix CEO Michael Weening declared “the era of speed is over.” Broadband providers can’t compete on speed alone.