Articles

  • 1 week ago | processexcellencenetwork.com | Michael Hill

    AI BPM Change Management Data Security Digital Transformation Lean Six Sigma Process Excellence Process Mining & Process Intelligence RPA & Intelligent Automation AI BPM Change Management Data Security Digital Transformation Lean Six Sigma Process Excellence Process Mining & Process Intelligence RPA & Intelligent Automation PepsiCo selects AWS as a strategic cloud provider Add bookmark Listen to this content Audio conversion provided by OpenAI Snack and beverage giant PepsiCo is accelerating...

  • 1 week ago | processexcellencenetwork.com | Michael Hill

    FC Bayern Munich is teaming up with Celonis to use process intelligence to optimize operations across multiple departments including HR and finance, merchandising, customer service and ticketing. The partnership sees Celonis become the world-renowned football (soccer) club’s exclusive partner for process mining and process intelligence covering the men’s and women’s teams as well as the club’s basketball division.

  • 1 week ago | processexcellencenetwork.com | Michael Hill

    Generative artificial intelligence (AI) adoption soars with 95 percent of US companies now using it, up 12 percentage points in a year. That’s according to the new Generative AI Readiness Survey by Bain & Company. It found more than 80 percent of generative AI use cases meet or exceed expectations – with 60 percent of firms seeing business gains. Investment is also surging. AI budgets have doubled over the past year with most allocation expected to come from standard budgets.

  • 1 week ago | processexcellencenetwork.com | Michael Hill

    AI BPM Change Management Data Security Digital Transformation Lean Six Sigma Process Excellence Process Mining & Process Intelligence RPA & Intelligent Automation AI BPM Change Management Data Security Digital Transformation Lean Six Sigma Process Excellence Process Mining & Process Intelligence RPA & Intelligent Automation Built for the agentic era, the new ServiceNow AI Platform unifies intelligence, data and orchestration across the business Add bookmark Listen to this content Audio...

  • 1 week ago | processexcellencenetwork.com | Michael Hill

    APAC businesses are leading the way in digital transformation, outpacing global peers in embracing digital tools. The Zoho Workplace Digital Transformation Survey 2025 found that the Asia-Pacific (APAC) region is ahead in several key areas – outperforming other regions in artificial intelligence (AI) adoption and structured collaboration processes.

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Michael Hill
Michael Hill @MjHillEditor
7 May 25

I am collecting insight & comments on the most important things business leaders must remember about Change Management in the AI Era. For @PEXNetwork_Team, deadline May 12. #journorequest

Michael Hill
Michael Hill @MjHillEditor
7 Mar 25

Is process intelligence really all that smart? I'm looking for insight & comments on whether process intelligence is as 'intelligent' as hype suggests. @PEXNetwork_Team #journorequests

Michael Hill
Michael Hill @MjHillEditor
21 Feb 25

I'm accepting comments on the ways in which talent & skills gaps are impacting business transformations. Get in touch for more! #journorequests