Articles

  • 2 days ago | processexcellencenetwork.com | Michael Hill

    Walmart is equipping 1.5 million store associates with new artificial intelligence (AI) powered tools designed to elevate their roles and experience. The move is part of Walmart’s ongoing commitment to providing its workforce with advanced technology along with expanded upskilling programs and clearer career pathways. Walmart is deploying AI-powered tools across its US associate base, including real-time translation and task management to streamline tasks and improve service.

  • 2 days ago | processexcellencenetwork.com | Michael Hill

    The artificial intelligence (AI) driven era of process intelligence is well underway, but process mining lives on!Process mining has been an integral component of process excellence for years. More recently, process intelligence has emerged as the latest buzz term of prominence – offering greater capabilities and qualities for enhancing process optimization.

  • 3 days ago | processexcellencenetwork.com | Michael Hill

    Over 40 percent of agentic artificial intelligence (AI) projects will be cancelled by the end of 2027 due to escalating costs, unclear business value or inadequate risk controls, according to new Gartner research. Garter claimed that many vendors are contributing to agentic AI hype by engaging in “agent washing” – the rebranding of existing products such as AI assistants, robotic process automation (RPA) and chatbots – without substantial agentic capabilities.

  • 3 days ago | processexcellencenetwork.com | Michael Hill

    Gartner released a new Magic Quadrant for robotic process automation (RPA), evaluating 13 enterprise RPA vendors to help buyers make the best choice for their enterprise’s task automation needs. RPA continues to be a core software market for improving operational efficiency with tactical automation, the analyst giant stated. Gartner’s Magic Quadrants are tools that provides a graphical competitive positioning of technology providers to enable investment decisions.

  • 4 days ago | processexcellencenetwork.com | Michael Hill

    AI BPM Change Management Data Security Digital Transformation Lean Six Sigma Process Excellence Process Mining & Process Intelligence RPA & Intelligent Automation AI BPM Change Management Data Security Digital Transformation Lean Six Sigma Process Excellence Process Mining & Process Intelligence RPA & Intelligent Automation ASOS is applying process intelligence to connect its end-to-end supply chain and provide full visibility, transparency and accountability Add bookmark Listen to this...

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Michael Hill
Michael Hill @MjHillEditor
7 May 25

I am collecting insight & comments on the most important things business leaders must remember about Change Management in the AI Era. For @PEXNetwork_Team, deadline May 12. #journorequest

Michael Hill
Michael Hill @MjHillEditor
7 Mar 25

Is process intelligence really all that smart? I'm looking for insight & comments on whether process intelligence is as 'intelligent' as hype suggests. @PEXNetwork_Team #journorequests

Michael Hill
Michael Hill @MjHillEditor
21 Feb 25

I'm accepting comments on the ways in which talent & skills gaps are impacting business transformations. Get in touch for more! #journorequests