Michelle Heron

1 week ago | local3news.com | Michelle Heron

It started out just like the thousands of other calls that come into the Hamilton County 911 dispatch center each year. Tele-communicator Melissa Brackett was the calm voice on the other end of the line, when a family called that was desperate for help after coming home to find a relative who was unresponsive. Melissa knew the person needed CPR. She walked the caller through what to do as first responders rushed to the home.

1 week ago | local3news.com | Michelle Heron

It's been 42 years since Angie Woody Smith's remains were found in Rossville. Her case is one of many unsolved homicides in Georgia, but it's not stopping her family from pushing for answers to find out what happened to Angie. Like many her age, music was a big part of Angie Woody Smith's life. From the Eagles to Bob Segar, songs instantly bring Samantha Roden-Harris back to her aunt. "She used to have 8 track tapes. And I would listen to them over and over," Samantha said.

1 week ago | local3news.com | Michelle Heron

Three years have passed since Octavia McKenzie launched her non-profit and she's helping more people than ever before. "We're trying to get into new things, new programs. We're partnering with different people this year," McKenzie said. "There's shelters here and there but there's not enough of them. I don't know what we can do as a community to help," she added. They also help those who are trying to make ends meet, ensuring no one goes without. "They go to work. They have a job.

1 month ago | local3news.com | Michelle Heron

These bright colored hearts are the first and last things students and faculty see as they come and go from Sequatchie County High School. "You can't help but stay here and linger for just a few minutes because it is so bright. And that just makes me happy," Principal Amy Land said. A closer look reveals each heart includes a special, handwritten message of encouragement, support, or affirmation. "Keep going. Today's a rough day, but you've got this. Stay strong. You are good enough," Land said.

1 month ago | local3news.com | Michelle Heron

One by one, Sheryl Fletcher counts, separates, and packages packs of diapers. They go on a shelf, sorted by size, to be donated to people who can't afford to buy them. "A lot of people don't ask for, but they need. They'll ask for money and they'll take part of that money and buy food, gas, but they buy diapers too," she said. Diaper need is a growing problem in the United States.