Articles

  • 2 weeks ago | resoundcreative.com | Mike Jones

    When professional services marketers talk about brand, they often focus on visuals, websites, and messaging. But many firm partners want to know a more fundamental question: how does brand actually affect our bottom line? This disconnect creates tension.

  • 3 weeks ago | resoundcreative.com | Mike Jones

    The Southwest brand just abandoned one of its most distinctive promises after maintaining it for 60 years. The airline that built its reputation on “Bags Fly Free” announced that starting May 28, 2025, regular passengers will pay for checked luggage just like every other airline. This shift doesn’t stand alone. Southwest is also introducing assigned seating, premium seating options, and listing flights on third-party travel sites like Expedia.

  • 1 month ago | resoundcreative.com | Mike Jones

    I’ve written extensively about AI in marketing, from questioning when professional services firms should trust AI content to outlining the Ten AI Use Commandments for Marketers. The response to these articles has been encouraging, with many of you reaching out to share your experiences and ask for more guidance.

  • 2 months ago | self-issued.info | Mike Jones

    A significant event in digital identity occurred without fanfare today. Presentation Exchange was removed from the OpenID for Verifiable Presentations specification. It had once-upon-a-time been the only query language used for verifiable credential presentation. In October 2024, the Digital Credential Query Language (DCQL) was added alongside it. Today, after much discussion by the working group, Presentation Exchange was removed, making DCQL the only query language supported.

  • 2 months ago | resoundcreative.com | Mike Jones

    Ten AI Use Commandments for Marketers: Protecting Your Brand’s Soul from AI Temptations by | Mar 19, 2025 A few months back, I wrote about why AI won’t save your B2B marketing. The post sparked a few conversations with some of my professional services marketer friends about how to use AI in content marketing without compromising your brand.

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Mike Jones
Mike Jones @remarkamike
5 Jun 25

See how accounting firms stack up in brand strength, visibility, and distinctiveness across the industry. See what’s working in accounting marketing Get your firm's custom score report Get personalized guidance on how your brand can grow Get your copy of the https://t.co/vjS4Udgvzb

Mike Jones
Mike Jones @remarkamike
4 Jun 25

The Hidden Cost of AI Content When you automate your content creation, you sacrifice more than just quality. You risk losing: Your brand identity: Every piece of AI-generated content dilutes your brand’s unique voice and perspective. B2B companies succeed by standing out, not https://t.co/oYHGSvqnat

Mike Jones
Mike Jones @remarkamike
3 Jun 25

We suffer more often in imagination than in reality. https://t.co/nFceKWAQ4h