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Jan 22, 2025 | 
thepaymentsassociation.org | Monica Eaton
The 2024 holiday shopping season was another record-breaking year for eCommerce. Shoppers worldwide spent $1.2 trillion online in the run-up to the holidays, according to data recently published by Salesforce. That’s great news, at least at first glance. But, the same report also shows buyers have already requested $122 billion worth of post-holiday returns, a 28% increase from 2023.
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Jan 11, 2025 | 
businessandamerica.com | Monica Eaton
Opinions expressed by Entrepreneur contributors are their own. Initiating a subscription is easy. Visit a merchant’s site, click a few buttons, and now you’re enrolled. Perhaps that’s why subscriptions are so popular. New data shows that Americans subscribe to an average of 4.5 services and spend $924 a year maintaining them. Additional data points pulled from Renub Research suggest that the global eCommerce subscription market could expand to USD 2.4 trillion by 2028. There’s a catch, though.
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Jan 10, 2025 | 
entrepreneur.com | Monica Eaton
Initiating a subscription is easy. Visit a merchant's site, click a few buttons, and now you're enrolled. Perhaps that's why subscriptions are so popular. New data shows that Americans subscribe to an average of 4.5 services and spend $924 a year maintaining them. Additional data points pulled from Renub Research suggest that the global eCommerce subscription market could expand to USD 2.4 trillion by 2028. There's a catch, though.
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Jan 9, 2025 | 
ffnews.com | Dominic Sow |Monica Eaton
The 2024 holiday shopping season shattered records, with consumers spending $1.2 trillion online globally, according to a Salesforce report released Monday. In the UK, in-store sales alone were projected to generate nearly £56 billion.
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Jan 8, 2025 | 
businessandamerica.com | Monica Eaton
Opinions expressed by Entrepreneur contributors are their own. Digital fraud is nothing new; it’s been a problem since the early days of the internet. The problem has historically been focused on markets like North America and Europe. That may be changing, though. A recently released report from transaction monitoring firm Sumsub points to an alarming increase in fraudulent activity within the Asia-Pacific (APAC) region.
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Jan 8, 2025 | 
entrepreneur.com | Monica Eaton
Digital fraud is nothing new; it's been a problem since the early days of the internet. The problem has historically been focused on markets like North America and Europe. That may be changing, though. A recently released report from transaction monitoring firm Sumsub points to an alarming increase in fraudulent activity within the Asia-Pacific (APAC) region.
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Oct 24, 2024 | 
thepaymentsassociation.org | Monica Eaton
Chargeback abuse costs billions, but merchants can reduce fraud with proactive strategies like customer engagement and better securityImagine you’re an ecommerce merchant accepting credit and debit cards, diligently following legal and network guidelines. Yet, despite your efforts, you’re suddenly hit with an expensive chargeback. Chargebacks were introduced in 1974 under the Fair Credit Billing Act to protect consumers from fraud, billing errors, and non-delivery of goods.
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Oct 23, 2024 | 
ffnews.com | Lauren Hinton |Monica Eaton
Chargebacks911, the global chargeback technology leader, has called on merchants across the globe to prepare their operational and customer service policies ahead of the U.S. Federal Trade Commission’s (FTC) ‘click-to-cancel’ rule, which will require businesses offering subscription services or memberships to make it much easier for customers to cancel.
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Oct 8, 2024 | 
ffnews.com | Lauren Hinton |Monica Eaton
Research from Chargebacks911, the global chargeback technology leader, shows that unrecognised transactions are the leading reason for customers to dispute a transaction, causing a significant headache for merchants, draining resources and impacting their bottom line. According to data from Visa and survey data from Chargebacks911, chargebacks stemming from confusing billing descriptors are costing U.K. merchants more than £128 million each year.
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Oct 1, 2024 | 
ffnews.com | Lauren Hinton |Monica Eaton
As eCommerce sales continue to hit record highs, merchants around the globe are seeing a correlated rise in illegitimate disputes by cardholders through card-not-present (CNP) transactions. This unfortunate trend is directly affecting the price of goods and services for consumers, and has led retailers to adopt stricter policies and AI-driven tools to protect their revenue.
