
Mukundha Madhavan
Articles
-
Jan 24, 2025 |
cxotoday.com | Mukundha Madhavan
By Mukundha MadhavanThe rapid expansion of digital infrastructure and a surge in online shopping has irreversibly changed the way consumers interact with brands. Global giants like Amazon and Netflix have set high expectations, and today’s Indian consumers expect frictionless experiences across multiple channels, with consistent service and hyper-personalization at every touchpoint.
-
Oct 28, 2024 |
cioandleader.com | Mukundha Madhavan
While organisations are moving from demonstrations to proof of concept (POC) implementations, generative AI (GenAI) is progressing from an initial hype phase to a stage with practical applications. However, there is an emerging concern that a significant number of companies are becoming stuck in what may be described as a “use-case limbo.”EY analysis reveals varying adoption rates across different enterprise types across India.
-
Oct 7, 2024 |
thetechstreetnow.com | Mukundha Madhavan
28 minutes ago expresscomputer.in By Mukundha Madhavan, APAC Tech Lead, DataStaxIn today’s competitive landscape, customer service is no longer just a function—it’s a critical differentiator that can make or break a business. Indian consumers are increasingly demanding and they won’t hesitate to switch brands if their expectations aren’t met.
-
Aug 21, 2024 |
ciotechoutlook.com | Vishal Pathak |Vinod Subramanyam |Mukundha Madhavan |Manoj M Varma
Technology is evolving at a very rapid pace. Its evolution has helped enable fas- ter progress and change, leading to an unimagined rate of change. However, as industry observers have noticed, techno- logy trends and emerging technologies aren’t the only things that are changing. There’s a lot more changing behind the scenes, making it important for IT prof- essionals to commit to constantly learning, unlearning, and relearning.
-
Jun 28, 2024 |
ciol.com | Mukundha Madhavan
Artificial intelligence (AI) is very quickly growing and evolving. Truly life-changing use cases of AI are being rolled out at pace, with organisations worldwide leveraging it to enhance customer service, improve efficiency, and free employees from mundane tasks to focus on creative, strategic work. India, for one, is witnessing an AI-driven economic inflection point.
Try JournoFinder For Free
Search and contact over 1M+ journalist profiles, browse 100M+ articles, and unlock powerful PR tools.
Start Your 7-Day Free Trial →