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Nancy Kerr

Washington, D.C., United States

Senior Writer, Producer and Editor, Features at AARP

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Nancy Kerr
Nancy Kerr @kerrdigimedia
12 May 23

I have been texting with @TeamStubHub for nearly 8 HOURS (!) trying to get the @taylorswift13 tickets I purchased in good faith 6 months ago — ones they cancelled this morning. They are still selling tickets online...how do they NOT have "comparable" tickets available?

Nancy Kerr
Nancy Kerr @kerrdigimedia

I need your help! My super sweet Taylor Swift-loving tween is going to be devastated that @StubHub didn't deliver the tix they guaranteed. SH says they are having "tech difficulties" and would call me back; that was 4 hours ago. @nbcwashington, @dcnewsnow, @7NewsDC, @WMAR2News

Nancy Kerr
Nancy Kerr @kerrdigimedia
11 May 23

I need your help! My super sweet Taylor Swift-loving tween is going to be devastated that @StubHub didn't deliver the tix they guaranteed. SH says they are having "tech difficulties" and would call me back; that was 4 hours ago. @nbcwashington, @dcnewsnow, @7NewsDC, @WMAR2News

Nancy Kerr
Nancy Kerr @kerrdigimedia

@StubHub you are going to break my tween’s heart! I bought 4 tickets to the @taylorswift13 concert in Philly on Friday as a Christmas/13th birthday surprise and I just received an email that the seller can't provide the tix we purchased! Nooooo!!! @StubHub please make this right!

Nancy Kerr
Nancy Kerr @kerrdigimedia
11 May 23

RT @kerrdigimedia: @StubHub you are going to break my tween’s heart! I bought 4 tickets to the @taylorswift13 concert in Philly on Friday a…