Noelle Knell

Sacramento

Executive Editor, @erepublic. @govtechnews @GOVERNING @centerdigitaled. Looking for what's transformative in state and local (not federal) gov and education

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Articles

For the Record: What Do State IT Leaders Think About Emerging Tech?

4 weeks ago | sanluisobispo.com | Noelle Knell

GT caught up with state technology leaders at the recent National Association of State Chief Information Officers Midyear conference. Here's what they had to say about artificial intelligence, chatbots, blockchain and other headline-grabbing technologies. ARTIFICIAL INTELLIGENCEAmanda Crawford, Texas: We use AI today. We certainly use robotic process automation in a variety of applications and projects across the state. One of the exciting areas for us is using AI for security.
To 2050 and Beyond: Emerging Tech on the Horizon

4 weeks ago | sanluisobispo.com | Noelle Knell

For this issue, we tried to thrust ourselves into the future by considering the impact of emerging technologies three decades from now. To get a sense of the scale of change we're talking about, think about how different the world looked in the early 1990s as compared with today.
To Solve Staffing Issues, States Consider Managed Services

4 weeks ago | sanluisobispo.com | Noelle Knell

Have you ever wished for more hours in a day or the ability to clone yourself or your top staff? The number and complexity of demands on IT leaders in the public sector has never been greater. And these are challenges you can't confront with hiring alone. Ask any CIO - technical talent is hard to come by. Increasingly, government is supplementing its headcount with managed services. 2022 surveys from the Center for Digital Government* provide convincing evidence of this trend.
New Administration, New Budget Picture for State and Local Government?

2 months ago | govtech.com | Noelle Knell

WASHINGTON, D.C. — The new administration took over last month, ushering in several significant policy changes affecting the federal workforce, the U.S.’s approach to artificial intelligence, energy policy and much more. President Trump’s second term also begins as the end is nearing for generational investments that sent billions to state and local governments, namely the Inflation Reduction Act and the Infrastructure Investment and Jobs Act.
State IT Leadership Sees Generational Shift in 2023

Dec 7, 2024 | modbee.com | Noelle Knell

2023 brought a host of new leadership to state IT offices - evidence of a generational shift in progress. The year ended with more women and people of color in those roles than it started with, and CIOs were joined by colleagues with new titles that are representative of the current era.
What Does AI Mean for Human-Centered Design?

Dec 7, 2024 | modbee.com | Noelle Knell

We asked state CIOs: What does AI mean for human-centered design? "It's more important than ever, when we're looking at generative AI, to make sure that we are designing it and building those systems with humans in mind. We like to use the term 'artificial intelligence,' but at the end of the day, it's not really intelligent. It's just an algorithm. And so because of that, and especially in government, trust is foundational and we can't lose that trust.
State IT Leadership Sees Generational Shift in 2023

Dec 6, 2024 | fresnobee.com | Noelle Knell

2023 brought a host of new leadership to state IT offices - evidence of a generational shift in progress. The year ended with more women and people of color in those roles than it started with, and CIOs were joined by colleagues with new titles that are representative of the current era.
What Does AI Mean for Human-Centered Design?

Dec 6, 2024 | fresnobee.com | Noelle Knell

We asked state CIOs: What does AI mean for human-centered design? "It's more important than ever, when we're looking at generative AI, to make sure that we are designing it and building those systems with humans in mind. We like to use the term 'artificial intelligence,' but at the end of the day, it's not really intelligent. It's just an algorithm. And so because of that, and especially in government, trust is foundational and we can't lose that trust.
Workforce Development, Tech Investment Prepare IT Orgs for the Future

Nov 3, 2024 | modbee.com | Noelle Knell

For the past three years, Connecticut IT has been consolidating. Their approach is slow and methodical, and that's on purpose. In what can be a highly disruptive process, the consolidation effort is centered around making sure the workforce is looked after. "We're really focused on our employees, creating more opportunities for them to grow, to build their skills, to be flexible in how we deploy them across the organization," explained CIO Mark Raymond.
Workforce Development, Tech Investment Prepare IT Orgs for the Future

Nov 2, 2024 | fresnobee.com | Noelle Knell

For the past three years, Connecticut IT has been consolidating. Their approach is slow and methodical, and that's on purpose. In what can be a highly disruptive process, the consolidation effort is centered around making sure the workforce is looked after. "We're really focused on our employees, creating more opportunities for them to grow, to build their skills, to be flexible in how we deploy them across the organization," explained CIO Mark Raymond.