Articles

  • 2 months ago | abovethelaw.com | Olga V. Mack |George Egford |Kris Satkunas |Stephanie Beck

    When most product teams hear the word “regulations,” they don’t exactly cheer. For many, it feels like a mountain of red tape standing between them and a successful launch. But I see regulations differently — not as roadblocks, but as opportunities. Early in my career, I realized that compliance wasn’t just about avoiding fines; it could be a powerful tool to build trust, drive innovation, and set products apart.

  • Jan 14, 2025 | dealbreaker.com | Olga V. Mack

    Let’s face it — no one likes complaints. Early in my career, they felt like landmines: customer grievances, regulatory inquiries, even lawsuits. My gut reaction was to minimize the damage and move on. But then I had a realization: complaints are gold. They’re not just problems to fix — they’re insights waiting to be uncovered. Every complaint is a direct line to what your customers need, what your product lacks, or where your team could be stronger.

  • Jan 10, 2025 | abovethelaw.com | Olga V. Mack

    Let’s face it — no one likes complaints. Early in my career, they felt like landmines: customer grievances, regulatory inquiries, even lawsuits. My gut reaction was to minimize the damage and move on. But then I had a realization: complaints are gold. They’re not just problems to fix — they’re insights waiting to be uncovered. Every complaint is a direct line to what your customers need, what your product lacks, or where your team could be stronger.

  • Jan 6, 2025 | abovethelaw.com | Olga V. Mack

    “No.” It’s the word that strikes dread into product teams when they hear it from legal counsel. It signals roadblocks, delays, and shelved ideas. Early in my career, I saw this play out again and again. Saying “no” felt like the safest choice, but it often killed momentum — and trust. Then I started shifting my approach.

  • Jan 2, 2025 | abovethelaw.com | Olga V. Mack

    Laura Jeffords Greenberg isn’t just an innovative legal mind; she’s a champion of transforming how legal teams operate in the age of AI. As a senior legal director at Copenhagen-based WorkSum, Laura focuses on helping startups and scale-ups leverage AI and streamline their processes. In a recent conversation, she shared her expertise on asynchronous communication, AI adoption, and why prompt engineering might just be the skill every lawyer needs to master.

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