Paige Williams

13 hours ago | b2bdaily.com | Paige Williams

Article Highlights Off On In the evolving world of business, customer experience is a pivotal determinant of success. Every enterprise, regardless of size or industry, finds itself along a continuum of customer experience deployment. This detailed guide will help businesses navigate this continuum to delight customers and foster loyalty. Engaging Customers: The Key to Business SuccessExceptional customer experience is crucial in today’s competitive marketplace.

15 hours ago | b2bdaily.com | Paige Williams

Article Highlights Off On In a concerning development, the FBI’s Internet Crime Complaint Center (IC3) reported that cybercrime-related losses reached a record $16.6 billion in 2024, representing a substantial 33% increase from the previous year. This alarming figure underscores the growing threats posed by cybercriminals and the escalating impact on individuals, businesses, and institutions.

15 hours ago | b2bdaily.com | Paige Williams

Article Highlights Off On In the ever-evolving landscape of cybersecurity, phishing has long been known as a primary method for hackers to gain initial access to systems. However, recent data suggests that the effectiveness of phishing attacks may be diminishing. According to Mandiant’s M-Trends Report, phishing as an entry method has seen a notable decrease, dropping from 22% to 14% over recent years.

15 hours ago | b2bdaily.com | Paige Williams

Article Highlights Off On In response to the constantly evolving landscape of cyber threats, Microsoft has dramatically expanded its cybersecurity efforts with the launch of the Secure Future Initiative. This ambitious project, the most extensive cybersecurity engineering endeavor in the company’s history, was led by Charlie Bell, Executive Vice President of Microsoft Security, and has involved the equivalent of 34,000 engineers working full-time over an 11-month period.

15 hours ago | b2bdaily.com | Paige Williams

Article Highlights Off On The FBI has strongly advocated for enhanced international cooperation to tackle the rising tide of cybercrime, urging increased information sharing with global allies. According to its latest report, the Bureau revealed a significant 33% surge in reported losses due to illicit activities, reaching a staggering $16.6 billion. The increase is primarily driven by a rise in fraudulent practices and a 9% uptick in ransomware attacks targeting critical infrastructure.