Paul Russo

Finger Lakes

Streaming Producer and Broadcaster at FingerLakes1.com

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Articles

Managing Through a Laundromat Shutdown (Conclusion)

1 day ago | americancoinop.com | Paul Russo

April 24, 2025 SUN CITY WEST, Ariz. — Sooner or later, your laundromat will experience an unexpected operational stoppage. It’s not a matter of if, it’s a matter of when and how often. Whether it’s a power outage, a weather event, or some other reason, certain circumstances can shut down a mat. I experienced all kinds of shutdowns during my career, and they can be quite stressful and expensive.
Managing Through a Laundromat Shutdown (Part 1)

3 days ago | americancoinop.com | Paul Russo

April 22, 2025 SUN CITY WEST, Ariz. — Sooner or later, your laundromat will experience an unexpected operational stoppage. It’s not a matter of if, it’s a matter of when and how often. Whether it’s a power outage, a weather event, or some other reason, certain circumstances can shut down a mat. I experienced all kinds of shutdowns during my career, and they can be quite stressful and expensive.
Honeoye, Wayne boys basketball teams look to advance to state final four on Saturday

1 month ago | fingerlakes1.com | Paul Russo

Two teams from the Wayne-Finger Lakes are still alive in the NYSPHSAA boys basketball state tournament entering the weekend. In Class A, the Wayne Eagles look to advance to championship weekend for the second straight year. Meanwhile in Class C, the Honeoye Bulldogs look to continue their storybook season. All games today for the Far West Regional take place at Rush-Henrietta High School. The Wayne Eagles take on Section VI’s Williamsville South at 4 pm.
Common-Sense Ways to Build Customer Loyalty (Conclusion)

2 months ago | americancoinop.com | Paul Russo

January 28, 2025 SUN CITY WEST, Ariz. — When thinking about how to build customer loyalty, the first thing that comes to mind is outstanding customer service. And not only personal customer service. You want your customers to feel good about your store in every possible way, to not even consider going elsewhere. Resolve Complaints Quickly — One of the best ways to create loyalty is when resolving a customer problem in a positive way, so don’t argue over little things.
Common-Sense Ways to Build Customer Loyalty (Part 2)

Jan 16, 2025 | americancoinop.com | Paul Russo

SUN CITY WEST, Ariz. — When thinking about how to build customer loyalty, the first thing that comes to mind is outstanding customer service. And not only personal customer service. You want your customers to feel good about your store in every possible way, to not even consider going elsewhere. In Part 1, I suggested that hiring friendly people as attendants and giving customers little things that they don’t expect can generate loyalty.
Common-Sense Ways to Build Customer Loyalty (Part 1)

Jan 16, 2025 | americancoinop.com | Paul Russo

January 21, 2025 SUN CITY WEST, Ariz. — When thinking about how to build customer loyalty, the first thing that comes to mind is outstanding customer service. And not only personal customer service. You want your customers to feel good about your store in every possible way, to not even consider going elsewhere. So, the mantra of keeping a clean, up-to-date, brightly lit store with easy parking outside and high-functioning equipment inside (don’t forget your restrooms) always applies.
Some Creative Ways to Find Reliable Employees (Conclusion)

Nov 19, 2024 | americancoinop.com | Paul Russo

November 26, 2024 SUN CITY WEST, Ariz. — I think finding reliable employees has always been a difficult process. And it’s gotten harder the last few years due to worker demand for higher wages; an anti-work, anti-authority attitude that seems to be growing; and just a plain shortage of people who want to work in a laundromat. In Part 1, we ran through a few options for searching for and finding new employees, each with its pros and cons. Let’s conclude with a handful more.
Some Creative Ways to Find Reliable Employees (Part 1)

Nov 14, 2024 | americancoinop.com | Paul Russo

November 21, 2024 SUN CITY WEST, Ariz. — I think finding reliable employees has always been a difficult process. And it’s gotten harder the last few years due to worker demand for higher wages; an anti-work, anti-authority attitude that seems to be growing; and just a plain shortage of people who want to work in a laundromat. No matter what search method you choose, you’re going to need plenty of job applications.
Key role of financial institutions in climate action beyond COP29

Nov 10, 2024 | businessdailyafrica.com | Paul Russo

As the world prepares for the UN Climate Change Conference (COP29) in Baku, Azerbaijan, from today, the spotlight is on the pivotal role financial institutions will play in mitigating the climate crisis. Delegates will be seeking global unity on tackling the climate crisis with urgency and ambition as a follow-up to commitments made in the previous years.
The important role of financial institutions in climate action

Nov 10, 2024 | standardmedia.co.ke | Paul Russo

As the UN Climate Change Conference (COP 29) in Baku, Azerbaijan, gets underway today, the spotlight is on the pivotal role financial institutions will play in addressing the escalating climate crisis. Delegates will be seeking global collaboration on tackling the climate crisis with urgency and ambition, as a follow up to the commitments made in the previous years.