Phil Mandelbaum

1 week ago | counterpunch.org | Phil Mandelbaum

“Black lives matter — I get it now,” my aunt declared in 2020. “You’ve been saying it for years.” Yes, I told her. I have. It shouldn’t have taken the video-recorded police murder of an innocent Minneapolis man for my relatives to realize Black lives matter, too. But, ironically, for many Americans, watching Derek Chauvin […] To read this article, log in here or subscribe here.

Oct 30, 2024 | crooksandliars.com | Phil Mandelbaum

— October 30, 2024 “If you’re not worried about AI, you should be. Like every technological advancement throughout time, we’ve been promised great wealth and transformational living, whether it was the advent of farming, the industrial revolution, mass production, advances in computer technology, or ways to communicate with millions from the palm of our hand. However, history has shown us that this simply does not happen.

Jan 10, 2024 | linkedin.com | Phil Mandelbaum

And My Predictions for 2024 I launched the Market Your Self newsletter in 2022, and released nearly 30 editions. In 2023, thanks to dedicated professionals like you, my subscription base surpassed 2,000, as I published another 40 articles (and 33% more than the prior year).

Nov 17, 2023 | linkedin.com | Phil Mandelbaum

How to Master Customer Service and Achieve Customer Centricity by Capitalizing on Customer Complaints My wife called AT&T about our mobile service changes. Three hours later, she hung up. Issue, unresolved. And that’s why we switched to Verizon . I called Marley Spoon about missing, damaged and incomplete meal delivery shipments. After listening to an hour of excuses and blame transferring, I hung up. Issue, unresolved. And that’s why we switched to HelloFresh . Do you have similar stories?

Oct 20, 2023 | linkedin.com | Phil Mandelbaum

Your Guide to Converting Leads, Building Loyalty and Boosting ROI with Email MarketingThe late American computer engineer Ray Tomlinson sent the first email message (to himself) in 1971. By the early 1990s, we already had a spam problem. In the following three decades email would rise and fall in popularity, as consumers faced increasingly aggressive online advertising campaigns and juggled more and more communication methods.